Quality degradation at 7NOW: Food & Alcohol Delivery  
Users report higher volume of Quality Issues than usual
24
poor

7NOW: Food & Alcohol Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-41 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
79%
Android
91 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
24 Reports
User Feedback
21%
iOS
24 Reports
79%
Android
91 Reports
7NOW: Food & Alcohol Delivery - Latest Quality Issues
iOS
Mar 2, 2023
Fix The Tracking
It no longer updates you on the status of the driver or delivery until the person is at your door. You don't know when to expect them or who they are, because the uber link provided does not show you that information. Fix this for the people that use this app frequently. It really would be the top convenience app if you let us use rewards in the app as well as showing us full tracking.
Android
Mar 2, 2023
I rarely leave negative reviews, but this app is one of the worst I have used, everytime I try to make an order it fails, once my order was stolen from the store and they couldn't even replace it, i had to wait days for my refund and pay for it again the same day...... I removed this app from my phone, worst app ever
Android
Mar 2, 2023
The drivers they send are always pleasant and great to deal with but the apps and seems like a lot of the time there's always an issue either something is all the sudden deleted from your order or there's a mess up and you don't get told that your order is not being delivered for 3 hours or you end up Getting a pick up signal and it tells you the driver is going wait asked and driving over a 1/2 hour North and nowhere near that area anymore
Android
Mar 3, 2023
Used this the other day spent $25 on associated items only the soda came and they only refunded me for a few items. I entered up paying $15 for a 20 Oz soda and customer service won't reply
iOS
Mar 3, 2023
Frustrating
For the most part this app is super easy to use, self explanatory. But the frustrating part is that many times the coupon code shown on the apps Home Screen does not work! The other issue is that I can either not figure out how to or the option simply does not exist to order more than one flavour of slurpee in the cup. For a treat we will order slurpee for the kids but need to order a full size slurpee in each flavour the kids like. Then pour and layer the flavours from the 2 or 3 slurpees ordered into one slurpee cup for each kid. Frustrating and a huge waste of money.
Android
Mar 4, 2023
Needs a better scanner for ID. I was cleanshaven when I started my order. I grew a beard while waiting for the scanner to take pics of my ID. This is 2023. Do better.
Android
Mar 5, 2023
This app used to be good but every time I try to use it now I get an error message. It's pretty useless.
Android
Mar 5, 2023
App crashes everytime I select the game day deal and this is going on a month now that the same thing is displayed and the app crashes as soon as I click it.. also never can get any kind of customer service response
Android
Mar 6, 2023
terrible app cant scan licence such a pain
7NOW: Food & Alcohol Delivery - Product Description
Get food, alcohol, candy, snacks, drinks, ice cream, grocery, health needs and more delivered anywhere you are in about 30 minutes. 7NOW delivers over 3000+ items including Slurpee® and Big Gulp®, pizza and sandwiches, and even beer, wine, and liquor (where available, 21 years or older of course) across 43 major metro areas.


$7 OFF YOUR FIRST ORDER + FREE DELIVERY
Use Promo code 711TREAT
Offer valid through 3/31/22. Get a $7 off promo code on your first delivery purchase made through the 7NOW App with minimum purchase of $7. Consumer pays all applicable sales taxes and fees. $1.99 small basket fee may apply if $15 minimum purchase requirement is not met. Cannot be combined with any other offer or discount. No cash value. Non-transferable. Limited delivery area. Void where prohibited. 7-Eleven, Inc. reserves the right to modify, change or cancel this offer at any time.


GET WHAT YOU WANT DELIVERED
Choose from a selection of over 3000+ items and counting. We have Beer, Wine, Liquor, Snacks, Food, Candy, Ice Cream, Baked Goods, Frozen Foods, Grocery, Household, Health, Personal Care, Mobile Gadgets and School & Office Supplies.


DELIVERY ANYTIME.
Don’t want to leave your home or office? Having a party, or friends are over, and need some last minute items? Have a late night craving? No worries! Get your order delivered to your door 24/7.


SUPER FAST DELIVERY
Stay in the moment and don’t worry, we got your back and will deliver your food, drinks, and more in about 30 minutes. Now that’s super fast!


REFER-A-FRIEND PROGRAM
Receive a basket discount credit when you refer a friend to download the 7NOW App and place an order. Terms and conditions apply.


ACTIVE IN MOST MAJOR US CITIES
7NOW is currently available in over 200 cities across 43 metro areas including Austin, Baltimore, Boston, Charlotte, Charlottesville Chicago, Colorado Springs, Dallas, Daytona, Denver, Detroit, Elkhart, Fort Collins, Fort Lauderdale, Fort Worth, Fresno, Hartford, Jacksonville, Kansas City, Lansing, Las Vegas, Los Angeles, Miami, Milwaukee, New Haven, New York, Norfolk, Orlando, Philadelphia, Phoenix, Pittsburgh, Portland, Portsmouth, Providence, Sacramento, Salt Lake City, San Antonio, San Diego, San Francisco, Santa Barbara, Seattle, South Bend, St. Louis, Tacoma, Tampa, Tucson, Virginia Beach, Visalia and Washington DC. We are adding new cities and locations frequently so continue checking in with us.


7NOW PINS
Beach day cravings on the sand—you got it. Last minute tailgating supplies at the stadium—done. For moments that deserve delivery, we’ll bring your items wherever you need them. Introducing 1000s of 7NOW Pins where we can deliver right to you, including parks, beaches, venues and more.


FLAT DELIVERY FEE
We charge a flat, low delivery fee to make things easy and simple for you.


NO MINIMUMS
Order as little or as much as you want. A nominal small basket fee may apply on your order.


PAYMENTS MADE EASY
Apple Pay, Credit Card, Debit Card. Major Credit Cards: Visa, American Express, MasterCard, Discover. All transactions are 100% digital, no need for cash.


REAL TIME ORDER TRACKING
Want to know where your order is? Track your order and receive notifications.


PROVIDE FEEDBACK
Have a favorite 7-Eleven item that you can’t live without? Located in a city that we haven’t expanded to yet? Let us know! We are listening and want to give you everything your heart and stomach desire. You are our number one priority! Yes, you there.
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