59
poor

Acorns: Invest Spare Change | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
72%
Android
265 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
101 Reports
User Feedback
28%
iOS
101 Reports
72%
Android
265 Reports
Acorns: Invest Spare Change - Latest Quality Issues
Android
Mar 4, 2023
Be Careful - I had no idea they were going to charge a $5 a month subscription. I invested $5 a week and they were charging me $5 a month. And for what? After 1 year and 4 months I paid them $80 in fees, and I got a return of like $10. What a terrible service. Over 22% of my account was wasted by their fees. I should write Finra and the SEC.
Android
Mar 4, 2023
they force me to log in with email each time and want allow me to switch it off.
iOS
Mar 4, 2023
Zero balance and it doesn’t let me close
I've never got the app fully setup yet it wants to charge me 3 a month and I can't delete my account without adding a bank!! Why!! It's zero balance there is nothing to transfer. Come on acorns your better than that.
Android
Mar 4, 2023
App refuses to keep me logged in. The only two factor authentication options are both a usability nightmare AND less secure than a TOTP authenticator that they don't provide support for. Support was also profoundly unhelpful about any of these issues and was incredibly condescending.
iOS
Mar 4, 2023
Was good at first.
Acorns was good. Now, something has happened. I have been receiving alerts that my card is being used by someone else. I try to call. So long of a wait I hung up. Time is valuable, you know? When I try to log in to my account it just circulates through the same questions then returns me to the beginning. When I try the help chat bot, it is also not allowing me to send a message. What's up acorns? Is a hack even happening?
iOS
Mar 5, 2023
Closing account doesn’t end subscription
I closed my account 2 months ago but I am still being charged.
Android
Mar 5, 2023
PayPal gone and my card won't stay linked. Now I can't get rounds ups and haven't for some time and didn't realize because I didn't get an email or push notification. Whatever updates were done have made it worse.
Android
Mar 5, 2023
All this damn security requirements just to login and set accounts is ridiculous and even doing that won't stop hackers from gaining your site. If I had known this was coming I wouldn't join your investment schemes
Android
Mar 5, 2023
I don't recommend using the app or service. The fees are overpriced if you are occasionally using the app and service. To make real gains on your investments, you have to be depositing thousands of dollars at a time to get an actual return. You are best off to open your Roth IRA at your local bank or credit union for easier access. There are alsp better investment options out there such as fidelity, webull, etrade and etc. Tax reports are not the greatest on Acorns either. Closing my account.
Acorns: Invest Spare Change - Product Description
Acorns is how you save & invest for your future. Over 20 million downloads! Get started in minutes, & give your money a chance to grow in the background of life.

“Investing is now made for everyone.” - Forbes (1)

+ INVEST FOR YOUR FUTURE -  Invest spare change with automatic Round-Ups™ & set it & forget it with Recurring Investments. Your money is automatically invested into one of our diversified, ETF portfolios, built by experts.

+ INVEST FOR RETIREMENT - Save for retirement with our easy IRA options, featuring SEP, Traditional, & Roth plans. In under 2 minutes, we’ll recommend the right plan for you.

+ INVEST FOR YOUR KIDS - Get Acorns Early, our UTMA / UGMA investment account for kids. Multiple kids included. Custom rewards for families. Invest automatically into a diversified, ETF portfolio, built by experts. 

+ SPEND SMARTER - The only checking account & heavy metal debit card that invests when you spend & automatically invests a portion of every paycheck. 

+ EARN REWARDS - Shop 12,000+ brands that invest in you, search MILLIONS of jobs in our Job Finder, & earn exciting referral bonuses. The more you earn, the more you can save & invest!

+ GROW YOUR KNOWLEDGE - Custom financial literacy content, powered by Acorns + CNBC, right in your app. 

SAVE & INVEST RESPONSIBLY WITH A MISSION-LED PARTNER

MISSION: With benevolence and courage, we look after the financial best interests of the up-&-coming, beginning with the empowering, proud step of micro-investing. 

INVESTING PHILOSOPHY: The time-tested power of compounding, diversification, & sticking with it gives your money a chance to grow long term. 

BACKED BY THE BEST: Investors like Blackrock, CNBC, PayPal, Dwayne Johnson, Jennifer Lopez, Steve Harvey, & Ashton Kutcher.

SECURITY: Bank-level security and data encryption.

NO HIDDEN FEES 

ACORNS LITE: $1/month
Invest spare change, earn rewards, & get financial education.

*Most popular*
ACORNS PERSONAL: $3/month
All-in-one investing, retirement, & checking—plus much more.

ACORNS FAMILY: $5/month
Save & invest for the whole family, invest for kids, earn extra rewards, get family financial education, plus retirement, checking, and personal savings and investing.

From acorns, mighty oaks do grow. Download Acorns now & grow your oak!

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Sources:
1. https://bit.ly/3iSAjhs
2. https://abcn.ws/3jOsv1n
3. https://on.wsj.com/2ClgzU8 

Investing involves risk including loss of principal. Image is for illustrative purposes only & shows hypothetical account balance growth of an account & does not represent an actual or typical client experience. For important disclosure regarding this graph, please carefully review the information found on the in-app 'potential' screen or go to https://www.acorns.com/disclosures/. Diversification and asset allocation do not guarantee a profit, nor do they eliminate the risk of loss of principal. Compounding, generally, is the growth of principal investments due to the reinvestment of dividends without withdrawing funds from the account. Acorns investment accounts do not pay interest, so the impact of compounding may be limited. It is not an investing strategy and does not assure positive performance nor does it protect against losses. It does not take into account market volatility and fluctuations that will impact the value of any investment account.

This app is operated by Acorns Advisers, LLC, an SEC Registered Investment Advisor. Brokerage services are provided to clients of Acorns Advisers by Acorns Securities, an SEC registered broker-dealer & member FINRA/SIPC. Investments are not FDIC insured & may lose value. Investing involves risk & investments may lose value, including the loss of principal. Please consider your objectives & Acorns fees before investing. Past performance does not guarantee future results. "Acorns", the Acorns logo & "Invest the Change" are registered trademarks of Acorns Grow Incorporated. Copyright © 2021 Acorns &/or its affiliates.
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