Quality degradation at Airtasker  
Users report higher volume of Quality Issues than usual
75
fair

Airtasker | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
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Epic
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Android unitQ Score
Android User Feedback
60%
Android
66 Reports
iOS unitQ Score
iOS User Feedback
40%
iOS
44 Reports
User Feedback
40%
iOS
44 Reports
60%
Android
66 Reports
Airtasker - Latest Quality Issues
Android
Feb 26, 2023
great service but unfortunately takes too much fees from both customers and service providers. on top of that they take a percentage out of a tip which should purely go to the handy man.
iOS
Feb 27, 2023
A lot of fees but reasonable way to find reliable service.
There's now fees for people doing the task and those posting a task, honestly they take a large portion of the money for what they do. It's still a decent way to find reliable help but the app is pretty greedy.
Android
Feb 27, 2023
has gone down hill since 2014. far too much fees
iOS
Mar 1, 2023
No Support
App works great until you need some support. Dispute resolution is a joke - no reply for days after receiving abuse and a major payment issue. Have had to go through credit card company instead as absolutely no response from airtasker.
iOS
Mar 1, 2023
Good platform
Great platform I just think a 20 percent fee is to much
iOS
Mar 3, 2023
Account support nill
Simply they just dont care. Doesnt matter how you explain. They just dont care. Dont have support team contact number or nothing. Have to wait till days for a reply email.
Android
Mar 3, 2023
Don't like the majority of ALL AVAILABLE TASKS ARE SCAMMERS AND NOT LEGITIMATE TASKS!! DON'T RECOMMEND AT ALL!!?
iOS
Mar 4, 2023
Not beginner friendly
Wanted to start out my sideline but sadly this platform is swarmed by pioneers who had been here first. Tried my best to stand out but I don't have any starred feedback to begin with therefore people ignored me despite offering cheaper fees. Awful experience hopefully Taskrabbit enters competition in Australia and destroy these old timers
iOS
Mar 5, 2023
Nope.
How can you possibly warrant such high booking fees. Judging by the other reviews, I'm guessing it varies on how high you set your price.
Airtasker - Product Description
To-do list never getting shorter? Take the burden off and find the help you need on Airtasker. Simply let people know what you need done by posting a task, then pick the offer that works best for you! Sort out the details while we hold the payment securely for you, then once it’s done you can release it to the Tasker.

Or are you looking to earn some extra money? Airtasker gives you the flexibility to work when you want, with whom you want and doing what you want to do.  Plus you decide what is a fair price for the task - you’re in control!! 

TASKERS IN YOUR COMMUNITY
We’ve got over 2 million people across Australia & the UK ready and willing to help out. So when you post a task you need done, there’s a good chance there’ll be someone round the corner eager to help!

RATED & REVIEWED TASKERS
When a task is done it gets rated and reviewed - so you can find out about the quality of a Tasker’s work and how reliable they are before you accept an offer.

PAY SECURELY
Payment for the task gets sorted out when an offer is accepted and held securely until the task is done. So both Posters and Taskers can be confident that payment is ready and the task can get done without hesitation.

COVERED BY INSURANCE
Insurance is there to ease any worries – making sure the Tasker has liability insurance while performing most task activities*.

POPULAR TASKS 
We get all sorts of weird and wonderful tasks on Airtasker - after all, nearly anything can be done through it! But here are some of our most popular types:
- Home cleaning
- Tradesmen & handyman jobs
- Gardening
- Pick up & delivery
- IKEA furniture assembly
- Online freelancing
- Photography 
- Blog support
- Office admin services
- Airbnb tasks (cleaning, key drop off)

For Posters:
• GET ANYTHING DONE - Post up whatever you need done
• YOU CHOOSE - Choose the offer that’s best for you
• PAY SECURELY - Make payment upfront and keep it secure until the task is done
• MESSAGE PRIVATELY - Get constant updates on task progress
• VERIFIED TASKERS - Find great Taskers with independently verified badges

For Taskers:
• 1000’S OF TASKS - Browse thousands of new tasks to do every day
• YOUR SKILLS MATTER - Use your own unique skills and experience to tailor your offer
• YOU’RE THE BOSS - Set what you’ll do, when you’ll work and for how much
• BOOST YOUR PROFILE - Show off your skills with verified badges
• YOU’RE COVERED - Get a range of benefits (e.g. insurance*) with each task

*T&C’s apply.
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