Quality degradation at Holland & Barrett  
Users report higher volume of Quality Issues than usual
72
fair

Holland & Barrett | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 7 Days
Category: Shopping
Work at Holland & Barrett Retail Limited? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Holland & Barrett Retail Limited? Unlock additional insights
Android unitQ Score
Android User Feedback
87%
Android
80 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
12 Reports
User Feedback
13%
iOS
12 Reports
87%
Android
80 Reports
Holland & Barrett - Latest Quality Issues
iOS
Feb 21, 2023
Does not accept all vouchers advertised!
Poor experience
Android
Feb 24, 2023
can't find a way to claim back my saved points/ discount
iOS
Feb 27, 2023
Hard to find things
Although it has good sun groups still struggle to find specific products without lots of scrolling
Android
Feb 28, 2023
the welcome 20% off is a lie i had £104 in my basket but its apparently too low for the duscount to be applied 🤦‍♂️wth?
Android
Mar 1, 2023
Works well. Only downside is the filters take a while to apply as I think they are making a database call every time you change one.
Android
Mar 1, 2023
Disappointed and confused couldn't use buy 1 get 1 half price and welcome discount on same order.
Android
Mar 4, 2023
some glitches in system on occasions
iOS
Mar 5, 2023
Review on app
This app has improved since I last used it, however my address isn't included in the given postcode, House has been here for 45 odd years.
iOS
Mar 5, 2023
Automatic rerouting from safari
Trying to search for something on Safari. I don't want to use the app. But Holland and Barrett won't let me browse online. Every time I try to click on to H&B website, I am diverted to the app. If I wanted to use the app right now I would! Creepy and controlling and why I just offloaded the app…
Holland & Barrett - Product Description
With a world of wellness products in your hand, join the millions of people putting their wellbeing first with the Holland & Barrett App.

The Holland & Barrett App gives you the best of health and wellness anywhere, anytime, with excellent advice and service, quality products, app-only discount codes, and exclusive offers.

We’re here to support your wellness journey, and our app is updated daily with new products and content. With secure checkout and great, reliable delivery options including Click & Collect, you’ll get your order in no time. Sound good? We think so.

Download the Holland & Barrett App today for:

· The Best Products - If you’re thinking, “how can I get my protein fix?” then level up your next workout with our sports nutrition range, with everything from creatine to protein.

· If your goal is to find a healthy way to lose weight and build muscle, eat healthy snacks to fuel and power your day, or even get a better night’s sleep, no matter your needs, our easy-to-use app is here to help.

· Browse our entire product range, including natural beauty, food & drink, vitamins & supplements, weight management, CBD, vegan & more.

· Scan & learn with our new barcode scanner when shopping in store with us or scan your favourite products at home to quickly & easily reorder.

· App-Only Exclusives – Save on your favourites with our app-exclusive offers and discount codes.

· Your Wishlist - Build a wellness wishlist full of all your favourite products.

· Rewards for Life - Add your Rewards for Life card and collect points on every purchase, check your balance and use coupons for money off your next shop.

· Wellness Inspiration - Find expert-approved health & wellness content on the Health Hub, from recipes, to at-home workouts and our podcast, the Wellness Edit.

· Subscribe & Save - Subscribe today and never run out of your favourite products.

· Your Local Stores - Find your local Holland & Barrett so you can shop in-store.

· Click & Collect - Click & Collect is at your fingertips. Your favourite products are waiting at your local store to pick-up!


Don’t forget to turn your notifications on, to never miss our app-exclusive products, offers and more!
Want to improve your unitQ Score by 20% within 30 days?
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