Quality degradation at Ibotta: Save & Earn Cash Back  
Users report higher volume of Quality Issues than usual
39
poor

Ibotta: Save & Earn Cash Back | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
70%
Android
518 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
218 Reports
User Feedback
30%
iOS
218 Reports
70%
Android
518 Reports
Ibotta: Save & Earn Cash Back - Latest Quality Issues
Android
Mar 5, 2023
2 times they have come back with denying my referral reward for me and my referral saying the device registered already had another account. Neither person has ever used Ibotta! I have sent several messages. If I get a satisfactory resolution, I will adjust my review to reflect it.
Android
Mar 5, 2023
This app appears to be a fraud. I have NEVER been able to cash out....why? They literally make it impossible. I have been lied to multiple times by customer support so I didn't get my invite cash and even though I spend hundreds of dollars on food I rarely actually get cash back from offers in the app. It's a marketing scam ! DONT FALL VICTIM.
Android
Mar 5, 2023
App is not working
Android
Mar 5, 2023
This app is getting worse over time. And then if you shop online at a different Walmart same day for something that may have nothing to do with an item, you get red flagged for having to many receipts that get automatically submitted without my control due to my account being linked. Ibotta seems to be more of a scam, and they get paid just for consumers using the app. I've learned how to use the app quite well and because I earn over $300 in a month because items go right back on.
Android
Mar 5, 2023
worked perfectly the first month, but now the deposited amount is different than the "money made" when you submit. This has happened more than three times now. To submit a ticket, you need 1. the receipt 2. exact amount you're owed 3. barcodes. To get the credit back, you deserve you need to RESUBMIT (3 DAYS LATER) ALL OF THOSE THINGS ABOVE. It's designed to give a great first month and then slowly start giving you less and less where you're ultimately convinced any penny could help now.
Android
Mar 5, 2023
Keeps telling you something went wrong when clipping coupons. Then have to close the app and go back in several times to clip some more. Before this the app was amazing.
iOS
Mar 5, 2023
Never get refunds
I did there prompt the customer service representative gave me $5 when I had over $45 worth of their so called coupons added through- so I guess I'll just get Covid-19 go to the store so I can get my stupid refund!! My account is linked but because I didn't launch the app- which you can't launch the app through Ibotta like you used to and my email is linked through them it doesn't work!! Makes this more frustrating than what it's worth! It stinks because I always used it and the link doesn't work, you can't launch Walmart grocery app through Ibotta- so over all I'm extremely upset with the way they have changed- it's not very quarantine friendly like at all!!
Android
Mar 5, 2023
Nothing I buy is able to be redeemed in this app.
Android
Mar 5, 2023
When I try to withdrawal I get an error saying something doesn't look quite right contact u guys.
Ibotta: Save & Earn Cash Back - Product Description
With Ibotta, you can earn real cash back every time you shop online or in-store. Simply check Ibotta before you shop in-store or online, travel, dine out, or make a purchase in your favorite apps, and you can get rewarded with cash back. Ibotta works with leading brands and retailers, including Best Buy, Lowe’s, Safeway, eBay, and so many more, to help you save money without the hassle of traditional coupons, or promo codes.

From July 14th to August 31st, redeem and receive up to $20 worth of free school supplies during our Back to School event. Plus, during this event, Ibotta is partnering with AdoptAClassroom.org to help fund teachers in high-needs schools.

Ibotta has credited $1 billion to savers! Join millions of users that are saving and earning cash back on every purchase. Be a part of the next billion dollars!

HOW IBOTTA WORKS:
1. Add cash back offers – Before you go shopping, find and add offers in the app for things you
want to buy.
2. Go shopping – Shop at your favorite stores, retailers, restaurants, bars, and apps
3. Redeem offers – Upload your receipt or link your loyalty card for instant cash back.
4. Get cash back – Watch your savings grow! When you’re ready, Withdraw your cash earnings via PayPal or your choice of a variety of gift cards.

Ibotta is the easiest way to save money every time you shop.

EARN CASH EASILY
- Earn cash back rewards simply by uploading a photo of your receipt
- Get your money quickly and easily

SAVE ON GROCERIES, TRAVEL, RETAIL, RESTAURANTS & MORE
- Ibotta helps you earn cash back on purchases at more than 500,000 locations (and counting)
- Our partners include: Walmart, Uber, Lowe’s, Kohl’s, Kroger, CVS, Rite Aid, Groupon, Jet.com, eBay, Boxed, Best Buy, Bed Bath & Beyond, JOANN Fabrics, Drizly, Hotels.com, Minibar, AMC, eBags, HotelTonight, Thrive Market, HotelStorm, Safeway, Walgreens, Costco, World Market, Petco, Whole Foods, Trader Joe’s, and many more.

IBOTTA WORKS WITH YOUR FAVORITE APPS
- Start with Ibotta to easily earn cash back when you make purchases on your favorite mobile apps like Uber, Jet.com, Groupon, Boxed, and eBay.

EARN EVEN MORE CASH WITH BONUSES
- Earn extra cash when you refer friends with your referral code!
- Earn even more with extra cash bonuses on specific products or when you hit shopping milestones.
- Ditch the promo codes and old paper coupons and shop with Ibotta to earn real cash back.
- Download the Ibotta app now to start earning cash back on every purchase, and watch your savings grow!

LOVE IBOTTA?

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Note: Ibotta may use your location to help find stores. Continued use of your phone’s GPS running in the background can dramatically decrease battery life.
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