75
fair
IKEA | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
100%
Android
534 Reports
534 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
0 Reports
User Feedback
0%
iOS
0 Reports
0 Reports
100%
Android
534 Reports
534 Reports
IKEA - Latest Quality Issues
Android
Mar 4, 2023
Bad search engine in app
Android
Mar 4, 2023
The only available language for Deutschland is German (unlike Switzerland where both German and English are available). And text can't even be selected/copied for translation.
Android
Mar 4, 2023
Unable to join IKEA family. Always showing 'Unexpected error'
Android
Mar 5, 2023
A clean modern interface which is great for browsing through IKEA's product line, but the app is not as good as it looks on the surface: - Product description and other info could be displayed better instead of being deeply nested. - You're taken to an external webpage to fill out a form each time you want to place an order and then another portal for the payment. - Cart doesn't get cleared after placing the order and you're required to put the order number to check purchases every time.
Android
Mar 5, 2023
The app is otherwise good but currently only opens through the Play Store by clicking "open"
Android
Mar 5, 2023
I can't log in, and I can't log in for a one-time ... Hard to buy online
Android
Mar 5, 2023
There is no user-control to change store or delivery without the user being. It looks like it bur ir chooses for you. You don't want to drive to that store? Too bad.
Android
Mar 5, 2023
Why is there a separate app for finance - even you have to admit that this is just plain stupid. Stop tracking us - you earn enough from margins on your products so stop that nonsense.
Android
Mar 5, 2023
Unable to proceed to payment the first time I paid without problem now nothing or no bancontact or MasterCard application removed and reinstall and still the same problem
IKEA - Product Description
SHOP This is a simpler way to shop IKEA. Get your order delivered, or see what's in stock at your local store. Not ready to buy? Save your favorites for later. And if you're not totally satisfied, you can return your order within 365 days for a full refund, no questions asked. GET INSPIRED Explore a feed of personalized inspiration, from bedrooms and kitchens to full patio furniture or outdoor inspirations for your deck. Then shop the spaces you love. TAKE CONTROL Your data belongs to you, and you control how we use it to make your IKEA experience smarter. We’ll always show you what information we need and why. LOVE Join IKEA Family for free to get members-only discounts and a complimentary cup of tea or coffee every time you visit. Already a member? Log in to access your digital IKEA Family card wherever you go. It's your favorite things about IKEA, all in one place.
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