Quality degradation at Invoice2go: Easy Invoice Maker  
Users report higher volume of Quality Issues than usual
76
fair

Invoice2go: Easy Invoice Maker | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Business
Work at Invoice2go.com? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
72%
Android
111 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
43 Reports
User Feedback
28%
iOS
43 Reports
72%
Android
111 Reports
Invoice2go: Easy Invoice Maker - Latest Quality Issues
iOS
Feb 27, 2023
BEWARE
No service, unclear fees, NO refunds for clients, ZERO customers service. Im out money because of this. READ the 5 stars above… they ALSO say BEWARE. They put 5 stars so business owners can see it first and not be blocked! BEWARE! Ruined my business operations.
iOS
Feb 28, 2023
Good, but could be better
I bought the lite version. It has really been great since I started purchasing their service in 2016. Im not a huge company so I don't have a ton of clients. Tonight, I purchased a new subscription because I saw mine ended in 6 days. My new subscription starts NOW though instead of in 6 days, which is really poor customer care IMO. I also tried to add a new client and I was maxed out. I deleted old clients that I haven't used in 5 years, but that didn't help. I believe the “lite” version allows 15 clients. You should absolutely be allowed to remove old clients especially after buying a new subscription. The app is forcing me to upgrade to over $100/year now to add one more client. It's just ridiculous. Clients should reset in a year. Old clients should be able to be deleted after a year is up. Fix this and I'll stay. It's a great service otherwise
iOS
Feb 28, 2023
Don’t use this software
I canceled this software and they auto renewed with out my authorization. Beware!!
iOS
Feb 28, 2023
Totally peed off
Downloaded this and attempted to use it and it won't go past the first intro screen.
Android
Mar 1, 2023
The app is great...but...I paid for March 1st -March 31st on Feb 28th. and decided to cancel my subscription as of March 1st so i dont forget to cancel Before april since i wont be working. so rather than be able to use it through March, which I already paid for...I can't utilize it and they don't offer refunds. That's not good business. And to reactivate it until March 31st, I have to.pay 9.99 again. sooo that's dumb. It's an unfair practice they need to fix. I'll dispute it with chase.
iOS
Mar 3, 2023
Invoices not sent
Having big issues with the app saying the invoices are sent by e-mail but none of the clients receive them !
iOS
Mar 3, 2023
Racist
This company took my money for the subscription and then canceled my account and didn't refund subscription payment. This company also approved my account for bank payments then canceled my account bc I didn't submit my identification in time to them as a small black owned business WHO's busy and didn't have time to see the email with the 3 day notice. They never reply to chat and email escalation. I don't recommend using them for anything dealing with your business. I'm locked out of my account and can't access unpaid invoices and invoice history now I have to spend a busy weekend sorting through rate cons to see which invoice has and has not been paid all bc they denied me access to my account after seeing my black person ID. Here's a clue… Black ppl get money too so why are we being denied access to invoice our clients on YOUR PLATFORM??
Android
Mar 4, 2023
Absolute trash app. Don't bother with it. For 2 years I was able to look back into my previous tax years on the Starter level. And now I can not and they want more money. Close, delete and GOODBYE!
iOS
Mar 5, 2023
Used to be better
The pricing has gone up over time but the quality has gone down. Sent an invoice yesterday and it's completely blank. Good job honest clients get in touch rather than me having to chase payment for a blank invoice.
Invoice2go: Easy Invoice Maker - Product Description
Invoice with ease using Invoice2go a Bill.com company. Small business owners in over 160 countries trust Invoice2go to send professional invoices and estimates to clients.

Invoice and accept payments with ease using Invoice2go. Set up Invoice2go Money to easily keep track of your payments and expenses in one central place. Small business owners in over 160 countries trust Invoice2go to send professional invoices and estimates to clients.

Whether you need to create an invoice or quote, business receipt for your side gig, or small business, Invoice2go is the #1 free invoice app for the job.

Create estimates for your clients so they’ll know what to expect. When the job is done, convert estimates into invoices with a tap and send them out. Track invoices to keep up with every payment.

Create great-looking, professional invoices, and estimates, and get paid faster using one simple app. Accept all the ways your clients want to pay online. Capture your expenses as you incur them.

Invoice2go is the on-the-go invoicing tool for all types of small businesses, freelancers, and contractors, from dog walkers to web designers to musicians.

All of your information is automatically synced and available on your iPhone, iPad, and computer.

Invoice2go has been the #1 invoice app for 10+ years and counting. Here’s why people choose Invoice2go:

BUSINESS INVOICES
- Invoice maker with 8 professional invoice templates optimized for easy use.
- Add a logo for your business. Upload your own or create one using our custom logo designer.
- Match your brand. Sync the color of your logo to your invoice.
- Showcase your awards and honors. Include additional images on your invoice to elevate your look.

EASY INVOICES & ESTIMATES
- Create and send an invoice in under 1 minute.
- Make invoices without any training. If you can send an email, you can use Invoice2go.
- Review your edits before you send an estimate or invoice.
- iOS Widgets: Instantly see all outstanding payments from your home screen
- Siri Shortcuts: Ask Siri to create invoices and estimates or to view reports

ESTIMATE CREATOR
- Create an estimate template for your project.
- Share estimates with your client and save it for invoicing.
- Convert an estimate into an invoice in seconds.

FAST BILLING
- Send invoices on the spot. Improve your turnaround time and save yourself the paperwork.
- Accept payments instantly. Add the payments feature so clients can pay your invoices using American Express, Visa, Mastercard, Discover, Paypal, and Apple Pay.
- Never miss a thing. Keep an eye on overdue invoices and send automatic payment reminders.

SMALL BUSINESS ACCOUNTING
- Easily track your expenses. Simply snap a photo of your receipt to safely store and claim business expenses.
- Save for next time. Add expenses directly to your invoice and save recurring expenses for future use.
- No more overflowing shoeboxes. Organize all of your expenses and print expense reports with one tap.

STAY ORGANIZED
- Know what happens to your invoice after you hit “send.”
- See when customers have viewed your invoices and who still needs to make a payment.
- Schedule appointments and organize your day.
- Keep track of your receipts and time on the job so you can bill accurately.
- Run reports and get all the information you need in one statement. Just select a client and we’ll take care of the rest.
- The home screen showcases your most critical business insights, making it easier to make faster, informed decisions

SUBSCRIPTION PRICING AND TERMS
Subscriptions automatically renew unless turned off in Account Settings at least 24 hours before end of current period. Payment is charged to your iTunes account. Unused portion of free trial is forfeited after purchase.

Read more about our terms and conditions here - https://invoice.2go.com/tosInline/
Read more about our privacy policy here - https://invoice.2go.com/privacyInline/
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