71
fair

myGP® - Book GP appointments | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Medical
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
42%
Android
66 Reports
iOS unitQ Score
iOS User Feedback
58%
iOS
90 Reports
User Feedback
58%
iOS
90 Reports
42%
Android
66 Reports
myGP® - Book GP appointments - Latest Quality Issues
iOS
Feb 21, 2023
Works well for repeat prescriptions
I find it so easy to order repeat prescriptions on the app, although sometimes the list of prescriptions has not always been accurate and I had to telephone the surgery to query and update. I have also made queries on the app through the consultation service and been written back by the doctor same day! I have made appointments and have stored reminders on the app as well. I've used the app for a few years now and it gets better over time. It is definitely useful and worth having, even if it takes some time to get used to it.
iOS
Feb 22, 2023
Awful
Always something delays and iv been charged for same order more than once and still haven't done anything about issue but having way to much issues
Android
Feb 26, 2023
Not easy to make appointments through
iOS
Feb 28, 2023
GP app
This app does not fully work. I can't get to see my appointments and my records
iOS
Mar 1, 2023
Can’t change my pharmacy
I find the app easy to use except I can't change my pharmacy
Android
Mar 1, 2023
Can't get it to work, says test your connection
iOS
Mar 1, 2023
Face to face appointments
Why can we now not make appointments to see our GP on line or in person?
iOS
Mar 2, 2023
Stop bullying people on meds delivery.
The default setting seems to be to direct users to use delivery of meds (stated as being “for free” but clearly someone is taking the costs). This disadvantages small pharmacies, puts a huge amount of unnecessary traffic and pollution on the road and I don't want to be forced to keep clicking through this unwanted step. Pack it in.
Android
Mar 2, 2023
Terrible service on my old samsung note 9it was fantastic but switched to a new samsung phone transferred it over it updated and gas become rubbish
myGP® - Book GP appointments - Product Description
Easy to use. A great way of seeing your records making appointments and ordering repeat prescriptions.

Download today and start managing your health at your fingertips – anytime, anywhere.

Key Features:

With NHS login, you can now access myGP via the NHS’s secure identity verification process. Just look for and follow the NHS login link to get instant access to your NHS medical records, order your repeat prescriptions and more. It’s that simple.

Healthcare Marketplace - offering you exclusive benefits from a range of services, including physiotherapy, nutrition and fitness, and talking therapies.

Order Repeat Prescriptions – never run out again! Order repeat medication online and have it sent directly to your pharmacy of choice or straight to your door – whatever works best for you!

View Your Medical Records – check your medical records on the go and export sections as PDFs to share with loved ones and healthcare professionals.

Manage Your Appointments - book and cancel your GP appointments, receive appointment reminders and add the details directly to your calendar.

Build Your Health Network - manage appointments for your family and dependents.

Set Medication Reminders – forgetful? Set reminders and track your medication adherence and view weekly and monthly trends.

Medication Insights – set medication reminders and track progress and share these with your Doctor.

Track Your Weight & Blood Pressure - manage your weight and blood pressure with daily recordings and easily share with your healthcare professional or carers.

NHS assured online GP services:

All your services in one place! Easy access to useful NHS services such as organ donation, e-referral and pharmacy finder.

*** Please note ***

• You must be age 16 or over to register for myGP
• You will need a valid UK mobile number and identification to register via NHS login
• Your mobile number and date of birth should be registered with a GP surgery in England
• You can only add your children or people you care for to your health network if they are registered at the same GP with the same mobile number as you
• myGP is a patient-facing service that is approved by the NHS. Any data that you enter is controlled by you and hosted in a safe and secure environment. Where this data is received from your GP / healthcare provider, we rely on their lawful basis to use such data for healthcare purposes. This includes providing medical record access, and specifically access to Covid vaccination data, as part of your medical record, on behalf of your GP.
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