94
good

Jet2 - Holidays and Flights | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
86%
Android
435 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
72 Reports
User Feedback
14%
iOS
72 Reports
86%
Android
435 Reports
Jet2 - Holidays and Flights - Latest Quality Issues
Android
Feb 27, 2023
Downloaded app to get.boarding passes.The link keeps sending me to back to download the app. Now cant print them off on pc.
Android
Feb 28, 2023
The flight only app does not work once you have entered the dates and passenger number...it just sticks and there is no "continue " box.
iOS
Mar 1, 2023
Unable to take payment each time
The app is unreliable as I can currently only make payments to Jet 2 by phone. It will not take my payment on app at all. Your adviser at Jet 2 told me other customers having same problems and also erratic. This needs to be fixed. It was never a problem previously and I've booked with Jet 2 before. Please sort the problem out Jet 2.
Android
Mar 1, 2023
So slow and keeps crashing
Android
Mar 2, 2023
The holidays are too expensive.
iOS
Mar 4, 2023
Did work well until changes to the booking
Worked perfectly fine until there was a name change and now the app won't work on my booking. I have been waiting a month for a fix to this. Hard work as everything is done through the app for ease. Dreading how I'm going to find out details of the transfer home as it tells you in the app 3 days before coming home 🤷‍♂️
Android
Mar 4, 2023
Prices change, each time you search the same area, they get more expensive
iOS
Mar 5, 2023
Horrible functionality
Took 20 attempts to book, very slow functions, guys, you shall invest in your IT support team
Android
Mar 5, 2023
Bloated advert app hiding what you need. All you really want is your docs, itinerary, updated on flight. What you get is page after page of jet 2 adverts hiding what you need. Then a load of notification adverts trying to sell you another holiday. The app is cluttered, messy, hard to use, hard to navigate. It's just too busy.
Jet2 - Holidays and Flights - Product Description
Dreaming of getting away? Say hello to the Jet2 app! You'll have everything you need to search, book, and manage package holidays and flight-only bookings in one handy place.
 
Here at Jet2, we offer ATOL-protected package holidays, with return flights, accommodation, 22kg baggage and hotel transfers included, alongside our award-winning flight-only bookings. You can choose from ten UK airports – Belfast, Birmingham, Bristol, East Midlands, Edinburgh, Glasgow, Leeds Bradford, London Stansted, Manchester, and Newcastle. Plus, enjoy peace of mind knowing you’re booking with a Which? Recommended Provider and TripAdvisor’s Best Airline – UK. 

Ready to book?

- Find your dream getaway with our smart search tool
- Pick a package holiday that's right for you, with beach holidays, city breaks, villa getaways and luxury escapes among the line-up
- Find your ideal flights by searching departure airport, date, destination and flight time
- View package holiday results by recommendations, price, star rating and TripAdvisor rating
- Search for a specific hotel or destination
- Filter your search results to find exactly what you want for your perfect trip
- Select your ideal flight dates and times, holiday duration, board basis and more
- Search for Free Child Places*
- Sign up to push notifications to get the latest deals, news and inspiration straight to your phone
- Access exclusive app offers
- Shortlist your favourite package holidays to view, compare, share and book later
- See your list of recent searches to make searching again easier
- For package holidays, book directly via the app for just a £60pp deposit*
- Spread the cost of your package holiday with Pay Monthly*, our handy service which lets you make interest-free monthly payments towards your outstanding balance
- Use our app on your tablet to enjoy all of its features on a bigger screen!
- Check the latest information on how we'll keep you happy and healthy while you're away

Already booked?

- Before you go: Save your booking so you don't need to log in more than once, start counting down, check in online and get your boarding passes. Plus, you can add Travel Essentials, such as seats, in-flight meals, and extra baggage.
- While you're travelling: We've made your booking details more accessible, with all the important information you need to know in one place. For flight-only bookings, that includes your flight's status, and for package holiday bookings, you'll see your hotel details, travel vouchers, transfer information and exciting excursions available in your resort. To make your journey easier, you can upload and view all your travel documents in one handy area too. There's also easy access to our latest travel safety information.
- Got a question while you're away: We're ready to help around the clock, with 24/7 support. We’ve also added WhatsApp to our contact us section, so you can easily message us.
- When you're home: Already looking forward to your next trip? To get that holiday feeling again, book your next getaway using our app! There are lots of deals and latest offers to discover. 

So now you’ve discovered all the great things you can do with the Jet2 app, what are you waiting for? Download it now!

*Terms and conditions apply
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