Quality degradation at APMEX: Buy Gold & Silver  
Users report higher volume of Quality Issues than usual
65
poor

APMEX: Buy Gold & Silver | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-28 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
72%
Android
63 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
24 Reports
User Feedback
28%
iOS
24 Reports
72%
Android
63 Reports
APMEX: Buy Gold & Silver - Latest Quality Issues
iOS
Feb 3, 2023
DO NOT TRUST APMEX
I trusted at APMEX to ship what I ordered, in a timely manner. After weeks, of not receiving my order, I placed a request to find out what happened. That makes said they were “going to investigate.” They did their investigation, to find out indeed something happen to my order. Although was no fault of mine, and they “guarantee satisfaction” APMEX stated that my request happen after the “30 day policy.”Although they do ask if you don't receive your order right away that you wait longer. APMEX has not made this right to date, and I certainly hope they will do what is right, and send me my order, or provide a refund.
Android
Feb 11, 2023
I placed an order for 10 1oz silver rounds and received only 9. Are you joking??
iOS
Feb 16, 2023
Johnny Bryant PHONE_REMOVED
Got an email offer for buffalo round tubes for $480 went to buy 2 tubes and said out of stock. But you have plenty for sale at a much higher price. Bait and switch! S D Bullion will get plenty of my money.
Android
Feb 23, 2023
Credit card fees aren't as much as APMEX charges. Wish they wouldn't charge fees. Silver and gold are priced higher for APMEX to make money anyway. I would buy alot more if fees weren't imposed for using a credit card. Oh, then high interest on cc... so metals need to jump much more so an investor can recoup...
Android
Feb 26, 2023
I FEEL LIKE AN IDIOT!!! I've only bought silver coins/gold, platinum, and palladium twice. All @ Apmex. I thought they were top-notch! WRONG! Only noticed 1 silver eagle uncirculated bu random yr. coin out of 10 with 2 major discolorations. I let it go. Have looked several times since 2019 didn't notice anything. Today 2/23 9 coins out of 10 are discolored! Some pretty bad! One is in hard plastic case! UNACCEPTABLE!!! 2 plastic shields have decentagrated w/no use! BAD BUSINESS! BUYER BEWARE!!
Android
Feb 28, 2023
I sent some of my jewelry into you guys in a envelope that you sent me and big have still not received any money and its been 3 months now can you please give me my money.That was something that was very important to me.
Android
Mar 2, 2023
Years consulting your page to verify the prices of metals, hiy I see that it has been blocked to be used in my country, they have lost a customer application uninstalled.
Android
Mar 5, 2023
Poor quality and lacks quality pictures
Android
Mar 6, 2023
What is the problem with not being able to pay with pay pal?
APMEX: Buy Gold & Silver - Product Description
Buy gold and silver quickly and securely with the APMEX mobile app. American Precious Metals Exchange is one of the world's leading retailers in gold, silver, platinum, and palladium. Quickly review the latest precious metals news and stay up to date on the current gold price or silver price with live spot charts. Set up custom market alerts to track the price of gold and silver. Then, shop our wide selection of bullion and collectible products and purchase directly on the app. APMEX offers thousands of gold, silver, platinum, and palladium products, including coins and bars in various sizes, from the most trusted mints around the world. 

 

SHOP GOLD AND SILVER 

Buy precious metals from anywhere through our easy-to-navigate mobile app. Browse our entire catalog, including thousands of gold, silver, platinum, and palladium products as well as investment-grade bullion and rare collectible coins. 

 

SECURE CHECKOUT 

Providing a secure and quick checkout process is our top priority. We use the latest security measures and technologies to keep our customers' purchases and personal information safe. 

 

STAY INFORMED 

The market is always on the move and, with our precious metals news section, customers will be able to keep up to date with the latest precious metals news and market reports. Also, track the price of gold and silver with our live spot price charts to see real-time changes in the price of precious metals. 

 

PRICE ALERTS 

Never miss a significant gold or silver price movement with customizable market alerts. Use alerts and price charts to identify potential buying opportunities at any time. 

 

EXCLUSIVE OFFERS 

View current promotions and deals, including app-only offers, to never miss a sale. Browse Vault Deals to shop our best offers on gold, silver, platinum, and palladium. 

 

MANAGE ACCOUNT 

Our mobile app gives customers access to their APMEX account on the go. Check the current value of individual precious metals holdings with our portfolio tool, view order history, and more.
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