40
poor

Love's Connect | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Travel
Work at Love's Travel Stops & Country Stores, Inc.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Love's Travel Stops & Country Stores, Inc.? Unlock additional insights
Android unitQ Score
Android User Feedback
77%
Android
114 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
34 Reports
User Feedback
23%
iOS
34 Reports
77%
Android
114 Reports
Love's Connect - Latest Quality Issues
Android
Mar 2, 2023
Everytime I use this app I have problems finding information about the store I'm going to. Especially, if there are shower openings.
iOS
Mar 3, 2023
Worthless app
If your card doesn't work at pump (which so far never does). Don't bother trying to add your receipt to your account there is always an error. This has got to be the most worthless system I've ever used. Going to go back to pilot. They at least know how to make a working reward system.
Android
Mar 3, 2023
Trash app. Gives you the option to remotely reserve a shower but redirects you to email to "verify" your account. The email opens a web page that says the account is verified but you still can't get a shower. Pure unadulterated trash. Plus you get all this hype about mobile fueling but zero info about the how. Again trash. Might as well go back to paper receipts for showers.
iOS
Mar 4, 2023
Doesn’t work at all
Doesn't work at all. Can't save vehicles or even get credits or points.
Android
Mar 4, 2023
...uhm...clunky?...slow loads on the road seems to forget previous prefs and doesnt save routes or allow for integration to mapping so cant explore routes and save for reuse...clunky...still i need it so whatyagonnado ...reach out to us feature is bunked...phone call very odd ring behavior never answered and text mode (conveniently for the ahem devs maybe?!) not available...incomplete and unrefined release version ...rushed and unpolished reminiscent of so many other kneepad and toothbrush apps
Android
Mar 4, 2023
Not very User Frinedly at all. Says to Scan the Barcode but the App does not show one and there isnt any bar codes at the pump
Android
Mar 5, 2023
Unable to scan barcode with app. There are no instructions on how to begin the scanning process when trying to use the to do so.
Android
Mar 5, 2023
Not getting my fuel points when I fill up at the diesel pumps
Android
Mar 6, 2023
I downloaded the app because it's required to scan a barcode from the app at the pump for rewards. Tried four pumps and none of them would read the barcode. Response from staff inside was to try yet another pump. Just let us type in a phone number like most other fuel rewards programs. Requiring something that relies on a fuel pump not having some issue is stupid. Fuel pumps everywhere are messed up and no one cares to fix the "little" issues.
Love's Connect - Product Description
Find your favorite Love’s Travel Stops, check your My Love Rewards account, secure the next shower with Mobile Shower Check In, activate commercial fuel pumps with Love’s Mobile Pay, view transaction and loyalty receipts, map your route, view real-time fuel prices, request Truck Tire Care roadside assistance and connect with our customer service team using the Love’s Connect mobile app. It’s the ultimate travel app for professional drivers, and your mobile guide to our more than 480 Love’s Travel Stops & Country Stores and Speedco locations.

Location, Location, Location
No matter where you are in the country, Love’s Connect finds the nearest truck stop, country store or Speedco location based upon your location, city, state or zip code. Also view distances in road miles, and in just a few more taps, get driving directions too. You can search by highway, on-site restaurants, fuel type, shower facilities and other store amenities.

Professional Driver Rewards
The more you fuel, the more you earn. Check your My Love Rewards points, quickly access your My Love Rewards digital card via the in-app barcode and view your free shower and drink refill credits.

View & Share Digital Receipts
Receive digital receipts for all Pay at the Pump, In-Store and Mobile Pay transactions within minutes of your purchase. All you have to do is scan your My Love Rewards card with every transaction.

Mobile Shower Check-In for Commercial Drivers
Bypass the fuel desk with shower check in at your favorite Love’s Travel Stop with showers. First, be onsite at a location with showers. Then, tap the blue “Shower Check In” button on the Home or Store Details screen. Once your location has been confirmed, complete the transaction with your My Love Rewards shower credits and/or points. You can also plan ahead by checking busy times at other locations.

Love’s Mobile Pay for Commercial Drivers
Activate the pump from the comfort and safety of your cab with Love’s Pay. Select your pump and fuel, and then answer the prompts as you do at the pump today. Once authorized, lift the nozzle and fuel. You may also add and manage commercial fuel cards in your wallet, as well as view and share transaction and loyalty receipts.

Real-Time Fuel Prices
Love’s Connect features real-time fuel prices for every single one of our travel stops. Watch fuel prices along your planned route to help you make better fueling decisions along the way.

Love’s Services
We offer indispensable solutions that keep you and your truck running a peak performance. Connect with Truck Tire Care centers or request roadside assistance, as well as get started with TirePass in-lane tire inflation and assessment services, Love’s Express billing program details or Love’s Financial freight factoring.

Clean Places & Friendly Faces
At Love’s we know your time is valuable. We want to know when we have done a great job and when we haven’t. Use our feedback section to help us improve your Love’s experience.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners