66
poor

Luno Bitcoin & Cryptocurrency | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Finance
Work at Luno Pte Ltd? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Luno Pte Ltd? Unlock additional insights
Android unitQ Score
Android User Feedback
95%
Android
293 Reports
iOS unitQ Score
iOS User Feedback
5%
iOS
16 Reports
User Feedback
5%
iOS
16 Reports
95%
Android
293 Reports
Luno Bitcoin & Cryptocurrency - Latest Quality Issues
Android
Mar 4, 2023
It seems this is the best place to complain cos support agents don't do anything,72hrs gone my money still isn't in my bank account my plans ruined thanks to luno, I didn't get no email from you guys till I posted here...today I haven't even gotten a feedback yet and it's not good...I don't complain about the charges at all...omo I don tire I started dragging this issue since Wednesday till now nothing...
Android
Mar 4, 2023
Pls help I can't access my account Each time I sign in It says error occur We looking into it
Android
Mar 4, 2023
Can't sighn back into my account ??
iOS
Mar 5, 2023
Me Brian semion
I made withdrawal from Luno app for over 3 days now and money wasn't sent to my bank Luno isn't good anymore
Android
Mar 5, 2023
I am having Issue to download luno app kindle fix this problem thank you
Android
Mar 5, 2023
This is a scam app, people should avoid it, it almost a month now I wanted to fund my wallet and they have not till this moment... All what their customer service says is they are working on it till when they stop responding to me. I don't want anyone to be a victim of this scam app and I will send this across as I can. Luno is nothing but a scam app...
Android
Mar 5, 2023
Not installed
Android
Mar 5, 2023
I Made a withdrawal to my bank account since the last 48 hrs and I haven't got credited to my bank account up till now. Why going on with you guy's???
Android
Mar 5, 2023
I logged out of my account today ( which I usually access from my cell phone..which is a trusted device), but when I'm trying to log back in through the same cell phone, it is giving me an error....I can still access my account through my Laptop but when I try to do it via my cell phone , it's giving me an error... I HAVE UNINSTALLED the App BUT TO NO AVAIL....Been going back forth with your customer service... They are not helping ...please escalate the matter to your technical team....
Luno Bitcoin & Cryptocurrency - Product Description
Luno: The Easy and Secure way to Buy, Store, Explore, and Earn Cryptocurrencies including Bitcoin (BTC), Ripple (XRP), Ethereum (ETH) and USD Coin (USDC)

Whether you’re new to Bitcoin or an advanced cryptocurrency trader, our crypto wallet and trading exchange provides a safe and secure platform to buy Bitcoin and other digital currencies like Ripple, Ethereum, Litecoin and more. With over 7M customers in 40+ countries, our global team of over 350 dedicated professionals are always on hand to simplify your crypto journey. So whether you are looking to buy your first Bitcoin, or execute the perfect cryptocurrency trading strategy, Luno is here for you. 

Buy Bitcoin and Crypto with Ease

If you’re new to cryptocurrency, or just don’t have the time to commit to trading, our instant buy and sell feature takes the complexity out of crypto trading. It gives you instant access to a range of cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Ripple (XRP), USD Coin (USDC) and more, without needing to understand how to operate and execute complex trades on an exchange.

Save and Earn Interest on your Crypto

It’s now easier than ever to build your cryptocurrency portfolio and save for the future with Luno Savings. Earn up to 7.6% APY on your crypto with no fixed terms, no hidden fees, and unlimited deposits and withdrawals. Interest is paid out monthly. Luno Savings is available for Bitcoin (BTC), Ethereum (ETH), and USD Coin (USDC). It’s your turn to earn, so get started today. 

Trade Bitcoin and Cryptocurrencies

Looking for a more advanced crypto trading experience? Our BTC and crypto exchanges have got you covered. Your crypto trades can be easily executed, with all the necessary features you need for trading included. Switch over to our crypto exchange mode and trade between many supported pairs, including BTC/ETH, BTC/LTC, BTC/XRP and more, or swap between the old world and the new with BTC/fiat pairs, allowing you to Buy Bitcoin with the Rand, Naira, Ringgit, Euro or IDR Rupiah.   

Safely Secure Your Funds with our Crypto & Bitcoin Wallets

We have built our platform with a laser focus on security and user safety, providing a simple and safe way to store your crypto. Whether a Bitcoin Wallet, Ethereum Wallet, Ripple Wallet or USD Coin wallet, you can sleep easy knowing your cryptocurrency is safe, with no need to worry about losing your Private Keys.

Supported Countries

Australia, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Guernsey, Hungary, Iceland, Indonesia, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Monaco, Netherlands, Nigeria, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Uganda, United Kingdom, Zambia. 

About Luno

Founded in 2013, Luno has been in cryptocurrency for almost as long as Bitcoin. We believe wholeheartedly that cryptocurrencies such as Bitcoin, Ethereum, Ripple and USD Coin have the ability to upgrade the world to a better financial system. With 21+ billion dollars in processed transactions, we believe we have built one of the world’s most sophisticated Bitcoin security systems, and have never been compromised.

At Luno we’re striving to create as safe, simple and feature rich an experience as possible for our customers, as they make their way into the world of Crypto. Whether you’re looking for a secure Bitcoin Wallet, an easy way to Buy Bitcoin (BTC) or Cryptocurrencies such as Ethereum (ETH), Ripple (XRP) or USD Coin (USDC), an advanced crypto trading platform, or simply a safe space to explore and learn about Bitcoin and cryptocurrencies, we’ve got you covered.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners