41
poor

MGM Resorts International | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
20 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
82%
Android
46 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
10 Reports
User Feedback
18%
iOS
10 Reports
82%
Android
46 Reports
MGM Resorts International - Latest Quality Issues
iOS
Feb 27, 2023
Worst App Ever
This is a useless app that a four grader could've made better. It requires a long, ridiculous litany of verifications every single time you get on it to unlock your room. Complete waste of time!
Android
Feb 28, 2023
Found it impossible to check in on my phone. Wasted 45 mins.
Android
Mar 3, 2023
Was trying to book a room for multiple nights but on top of resort fees, you got $18 a night for parking 😑 Nope, ain't paying and extra $100 on top of an extra $250 resort fees.. ✌️
Android
Mar 4, 2023
Constantly doesn't work!!
Android
Mar 4, 2023
I can't see any of my points because I didn't make a reservation at restaurant or hotel. Someone else went with me and used their name for reservation and no problem looking at anything on their app while mine is telling me to make a reservation to get started.
Android
Mar 4, 2023
The app is not very intuitive and it freezes alot.
Android
Mar 4, 2023
Nice app, but sometimes doesn't work when you need it to. Like room or elevator access.
Android
Mar 5, 2023
Update: The app has slowly, slid down a hill into an abyss. It will not let you check into your hotel reservation properly.
Android
Mar 6, 2023
I wouldn't even give this a star If I could, i downloaded the app 3-5-23 at 5:00p.m and could not verify my I.D, nothings loads, keeps crashing at launch. Not worth the download
MGM Resorts International - Product Description
Get to the fun. Faster!
The official app from MGM Resorts is your digital concierge – make & manage hotel, dining, and show reservations.

With the MGM Resorts app:
Get to Your Room Faster - M life Rewards members can check-in 24-hours prior to arrival through the app from anywhere and we will get a room ready for you. And when it’s time to depart, skip the front desk and check out using the app too.
Use a Digital Key - Use your smartphone as your Digital Key to access your room during your stay.
Dining Reservations - Whether it's a quick bite, fine dining or steakhouses, we make discovering and reserving what you want fast and easy with intuitive search filters.
Entertainment at Your Fingertips - Comedy, Cirque du Soleil®, concerts, sporting events, basically whatever your heart desires. Use the app to find the perfect entertainment whenever, wherever. You can even buy tickets with a couple of taps.
Check Your Status - Know your M life Rewards status on the go and earn Tier Credits for bookings and reservations made in the app.


About MGM Resorts International
MGM Resorts International is a global entertainment company with national and international locations featuring best-in-class hotels and casinos, state-of-the-art meetings and conference spaces, incredible live and theatrical entertainment experiences, and an extensive array of restaurant, nightlife and retail offerings. The MGM Resorts portfolio encompasses unique hotel offerings including some of the most recognizable resort brands in the industry.

The MGM Resorts app lets you search and book the lowest hotel rates, dining reservations, and show tickets for events within all of our world-class brands: Bellagio, ARIA, Vdara, MGM Grand Las Vegas, The Signature at MGM Grand, Mandalay Bay, Delano Las Vegas, The Mirage, Park MGM Las Vegas, NoMad Las Vegas, New York-New York, Luxor, Excalibur, MGM National Harbor, MGM Springfield, MGM Grand Detroit, Beau Rivage, MGM Northfield Park, and Gold Strike.

*M life Rewards membership (must be 21 years or older) required to use mobile check-in and/or digital via MGM Resorts Mobile App. Use of digital key subject to ID verification requirements. To receive room ready push notifications as part of the mobile check-in process, you must opt-in to receive push notification on your mobile device. If Location Services are enabled, we will prioritize assigning you an available room, and recommend dining options nearby. Availability of mobile app features may vary by property. Subject to Mobile App Terms of Use, Digital Key Terms of Use, and Privacy Policy.
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