poor

MLB Ballpark | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

2 Points Past 7 Days

Category: Sports

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

58%

Android
125 Reports

iOS unitQ Score

iOS User Feedback

42%

iOS
92 Reports

User Feedback

42%

iOS
92 Reports

58%

Android
125 Reports

MLB Ballpark - Latest Quality Issues

iOS

Mar 4, 2023

Horrific experience

Absolutely impossible to sell your tickets. No option to sell, only forward. Avoid at all costs.

Android

Mar 4, 2023

Too difficult to navigate. Sending tickets: almost every time it gets delayed

Android

Mar 4, 2023

Brutal, keep being told there is a new version and back to the app store. What a waste of money.

iOS

Mar 4, 2023

Ticket no show

Unable to view or receive $600 tickets. Verified email address multiple times. Lousy navigation. Useless FAQ. No reply to inquiry.

iOS

Mar 4, 2023

Wrong tickets; no customer service

Bought tickets for a game and got the wrong ones in the app. Email confirmation shows the correct tickets….

Android

Mar 4, 2023

can't find tickets

Android

Mar 4, 2023

It repeats the same message about updating the app!

Android

Mar 4, 2023

This piece of junk keeps telling me I'm searching faster than humanly possible and blocks my requests. I'm sure some people would be complimented but I'm not pleased. I just want to see which games my half season tickets are for.

iOS

Mar 5, 2023

Do not use

Worst customer service. Tickets do not appear in the app. I bought it online through the website. I used and verified the same email address—no tickets on the app. I tried customer service and they kept closing my ticket without any resolution. If I could give it zero stars I would.

MLB Ballpark - Product Description

The MLB Ballpark app is your mobile companion when visiting your favorite Major League Baseball ballparks. The official MLB Ballpark application perfectly complements and personalizes your trip with digital ticketing functionality, mobile check-in, offers, rewards and exclusive content. 

**** Ballpark Features (iPhone) ****
• Access and manage your tickets (MLB account required; select clubs)
• Team schedule, ticket information and sales and promotional event listings
• Interactive map with directory of food, beverage, merchandise and other amenities
• Check In for offers and rewards
• View scores and photos from all your ballpark visits
• Customize to feature a designated favorite MLB team
• Social media clubhouse, including social rewards for select clubs
• Directions and parking information


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