71
fair

MoneyLion: Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
17 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
78%
Android
243 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
70 Reports
User Feedback
22%
iOS
70 Reports
78%
Android
243 Reports
MoneyLion: Mobile Banking - Latest Quality Issues
Android
Mar 2, 2023
I'm done.. It was helpful until it wasn't and I'm tired of support taking to me like I don't get what they're saying.
Android
Mar 2, 2023
My app stopped working completely. I transferred money into my account as I usually do and then I went to use my app and it will not work. I even uninstalled and reinstall it multiple times and it still won't work. I can't access my account but my debit card is working so confusing.
Android
Mar 2, 2023
It's great they let you borrow money against approve me for a credit builder loan that I have to pay a monthly fee on they've never updated my balance properly it still doesn't they wouldn't approve me for a bank loan so they send me to all these other people not affiliated with them I get denied alone finally from one of them because they don't consider my money line a real bank and that's where I have my paycheck deposited so I'm denied again I'm not very happy!
iOS
Mar 4, 2023
No PO Box Addresses
Well the app and some of the services looked intriguing, but apparently money lion is NOT concerned whatsoever about rural customers, and won't allow you to add a P.O. Box as a MAILING ONLY address, like the majority of other banking or non-banking institutions do. I CANNOT GET MAIL AT MY PHYSICAL ADDRESS. So since they refuse to allow me to add a mailing address, I cannot get a debit or credit card, and they have lost a customer. If you can't get mail at your physical address, don't even try.
Android
Mar 4, 2023
Hasn't worked for me in last 2 months
iOS
Mar 4, 2023
Do not use
I have been using them for a while now, but this just made me be done with them. I have always paid back my loans. But now since my job changed to paying me every 2 weeks my limit decreased immensely. I just paid back $496 dollars and I'm only allowed $145. So now my kids have to do without because my my pay frequency changed. Do not recommend.
Android
Mar 5, 2023
MoneyLion is horrible! This company deducted over $3,000 out of my account and refused to refund my money. The Customer Service Department was horrible and did not assist me with the issue at all. Any time I take out a loan the money is automatically deducted from my next paycheck. I paid back my loans in full and this money should have never been deducted from my account. I will be reaching out to my attorney and I have also filed a complaint with the Better Business Bureau.
Android
Mar 5, 2023
I moved states hence my drivers license has been transferred to the state I'm living in...Ive tried and tried to get help with updating my identification for my account and I received nothing but the runaround! How do you expect people to use your services if nobody will help them! I'm thoroughly discouraged with this service....I get told I qualify for loans/services and then get denied because my identity can't be identified because on my account it's different! Yet no one can direct me!! 👎
Android
Mar 5, 2023
At one point I had some problems but it has gotten worst over time . I have been awaiting a debt card to come in the mail it didn't. I think instacash and credit builder are they're worst two features. You will be charged if you need instacash right away plus tip also credit builder wants monthly fee twice in the month. All these fees add up and you start looking at your check like where is it.
MoneyLion: Mobile Banking - Product Description
Great news, banking now comes with a Safety Net. 
Meet MoneyLion — an award-winning financial platform that offers cash advances, auto investing, and more. 
 
Build for tomorrow. Take on today 
Think of us as your one-stop financial solution that prepares you for what's next.

RoarMoney℠
Get paid up to two days* early with a RoarMoney account.

Instacash℠
Make two recurring direct deposits to your RoarMoney account and unlock up to $1,000 0% APR cash advances.

Investing 
Reach your goals with fully managed portfolios and auto investing.

Round Ups 
Invest your spare change from your purchases into your investment account***. 
 
The 7.5 million hard-working Americans who have engaged with us love that we give our community the tools to be their best. Because when we work together, nobody gets left behind.
 
Because here, we roar.

The press seems to like us
"Top 50 Most Innovative Fintech Companies In 2020" — Forbes (2/2/20)
"2019 Best Digital Bank" — Finovate (9/24/19)
"MoneyLion provides an all-in-one platform for anything finance related." — TechCrunch (1/4/18)

Here's how to get set up
Simply download our app today! 

MoneyLion is a financial technology company, not a bank. RoarMoney℠ demand deposit account provided by, and MoneyLion Debit Mastercard® issued by, MetaBank®, National Association, Member FDIC. RoarMoney is a service mark of MoneyLion. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International. Funds are FDIC insured, subject to applicable limitations and restrictions, when we receive the funds deposited to your account.
 
Investment advisory services provided by ML Wealth LLC. Investment Accounts Are Not FDIC Insured • No Bank Guarantee • Investments May Lose Value. For important information and disclaimers relating to the MoneyLion Investment Account, see Investment Account FAQs and FORM ADV. Accounts are subject to administrative fee of $1 per month.

Instacash is an optional service offered by MoneyLion. Your available Instacash Advance limit will be displayed to you in the MoneyLion mobile app and may change from time to time. Your limit will be based on your direct deposits, account transaction history, and other factors as determined by MoneyLion. See Membership Agreement and help.moneylion.com for additional terms, conditions, and eligibility requirements. 

For rewards terms, see moneylion.com/terms-and-conditions.
* With direct deposit. Faster and easier access to funds is based on a comparison of traditional banking policies and deposit of paper checks versus deposits made electronically and the additional methods available to access funds via a card as opposed to a paper check.
***This feature is coming soon. RoarMoney Accounts with an active Round Ups feature will round-up each eligible transaction to the nearest dollar. Once it accrues to $1 or more, it will be transferred to your MoneyLion Investment Account, where the funds are invested into a portfolio of selected ETFs.

Instacash is a 0% APR cash advance service provided by MoneyLion. Your available Instacash advance limit will be displayed to you in the MoneyLion mobile app and may change from time to time. Your limit will be based on your direct deposits, account transaction history, and other factors as determined by MoneyLion. This service has no mandatory fees. You may leave an optional tip and pay an optional Turbo Fee for expedited funds delivery. For a $40 Instacash advance with a Turbo Fee of $4.99, your repayment amount will be $44.99. Generally, your scheduled repayment date will be your next direct deposit date. An Instacash advance is a non-recourse product; you will not be eligible to request a new advance until your outstanding balance is paid. See Membership Agreement and help.moneylion.com for additional terms, conditions and eligibility requirements.
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