16
poor

myAudi | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
38%
Android
170 Reports
iOS unitQ Score
iOS User Feedback
62%
iOS
275 Reports
User Feedback
62%
iOS
275 Reports
38%
Android
170 Reports
myAudi - Latest Quality Issues
iOS
Mar 5, 2023
tragic
Seems rare and is very unreliable. Strange that Audi manages to make cars with good technology, but the app seems to be impossible to achieve. Disappointed!
Android
Mar 5, 2023
There is often no connection.
Android
Mar 5, 2023
Works infrequently and I have been using the app for 3 years. Strange that hasn't been able to fix it in such a long time. I'm not the only one reporting errors with the app exactly.
Android
Mar 5, 2023
Lousy app now it doesn't work again! Since its last release on February 10th, it has only hosted problems. This was also the case early update. Considering that we customers pay for this service ..... seems Audi can credit all customers for their services!!!! Don't make such festive comments by turning on and off, reinstalling.... All this is tried!
iOS
Mar 5, 2023
Server error constantly when i try to add VIN
Server error constantly when i try to add VIN Error: R:ZPP39- E:A.VGQL.GENERIC_INTERNAL_SERVER_ERRO R (230305105211)
iOS
Mar 5, 2023
A lot of different problems
Particularly poor application: - may indicate several (dozens) times that the indoor heating will turn on. When turned on/off. - there is no possibility to schedule the download for specific hours - navigation/map does not work, and has not worked. Gives an "error" message What can be used for - heating on/off (despite the problem) - charging ready at a certain time ... Not much else.
iOS
Mar 5, 2023
It does not work!
Really poor application, on audi Q5 2018 does not connect to the car, despite the purchase of licenses does not even open and close and does not display the parking! Honestly, I expected more from Audi.
Android
Mar 5, 2023
Keeps not allowing me to sign in
Android
Mar 5, 2023
There will be an error checking the status of the car. This error has occurred since the fuel sensor was serviced. Message: The server sent an invalid response.
myAudi - Product Description
The myAudi app (1) helps connect your Audi with your daily routine and can bring more driving comfort into your life through innovative functions and services.

With an active Audi connect (2) trial or subscription on eligible vehicles, you can access your vehicle's real-time information, and help keep abreast of your vehicle’s status (3), fuel level, estimated driving range, and lots more. Use your app to conveniently plan trips and send routes and destinations directly to your vehicle. Even climate control, as well as locking and unlocking your vehicle doors, can be operated via the app. (Depending on the model and the equipment packages of your Audi, availability of features and services may vary.)

AN OVERVIEW OF FUNCTIONS AND BENEFITS:

Audi connect (2) services include features such as:
•	Access to important vehicle data such as fuel level, estimated driving range, or oil level — directly on your mobile device
•	Lock and unlock your vehicle remotely (4)
•	Explore other features like speed alerts, geofencing, and valet alerts (5)
•	Give your family, friends, or colleagues access to your Audi
Navigation
•	Send destinations and routes from your compatible mobile device to your vehicle
•	Plan your routes, including walking route, to your vehicle
•	Access contacts, addresses, and your calendar from your vehicle
Service 
•	Schedule a service appointment with your preferred dealer and keep an eye on maintenance needs (6)
•	Access your digital owner's manual via the app 
•	Keep track of your trips in the mileage tracker

You must register on myAudi to use the Audi connect services. Certain services require the completion of a key user contract for full access. The availability of services may vary, depending on the model and equipment of your Audi. The myAudi app is provided by the importer for the applicable market. See the app legal notice for details about the importer.
Some functions depend on third-party providers and may not be available without restrictions at all times or in every country. We recommend a flat-rate high-speed data package to use our services – the applicable costs depend on your contract with the network operator. If you do not have a fast enough data connection, you may not get the full benefit of the features. Please also note any data volume restrictions imposed by your mobile service provider.

Running GPS continuously in the background can reduce the battery life.

Please note:
(1)	Message and data rates apply.
(2)	Always pay careful attention to the road, and do not drive while distracted. Audi connect should only be used when it is safe and appropriate. Audi connect services and features are optional, provided with the support of authorized affiliated and third party service providers, and may require additional subscriptions with separate terms and conditions. Available on select models. Certain services collect location information, see Terms of Service for information about how to disable and for other details. Google Earth features will not be available after December 2020 for Model Year 2018 & prior vehicles. Google Earth is a trademark of Google Inc. Connect services are subject to technologies remaining commercially available, such services are not guaranteed, and may not be available after 2021 for equipped MY17-20 vehicles.
(3)	Refer to your vehicle’s warning and indicator lights for the most current diagnostic information.  Always consult owner’s manual for maintenance guidelines.
(4)	Remote Lock/Unlock not available on vehicles with a removable SIM card and Audi A3 models.
(5)	Message and data rates apply.  Only view alerts when it is safe and appropriate.  Always pay careful attention to the road and do not drive while distracted.
(6)	Always consult owner’s manual for maintenance guidelines.
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