Quality degradation at MyDyson™  
Users report higher volume of Quality Issues than usual
69
poor

MyDyson™ | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Lifestyle
Work at Dyson Inc.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Dyson Inc.? Unlock additional insights
Android unitQ Score
Android User Feedback
72%
Android
121 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
46 Reports
User Feedback
28%
iOS
46 Reports
72%
Android
121 Reports
MyDyson™ - Latest Quality Issues
Android
Mar 2, 2023
Got a new phone. App advised to delete and re-download. Now it won't let me sign in regardless of how many times I try to reset my password
Android
Mar 2, 2023
The device cannot be connected. At some point, the TP07 disconnected, deleted it, and reconnected it, but I can't find the device. I don't know if it's an application problem or a device problem, but there is nowhere to find a solution, no explanation, and I'm going crazy. I also received a ripper, but I'm angry
iOS
Mar 2, 2023
Disposable devices
It's been several times that I go to their official website for the purchase of a battery for my v7 This one is, I quote (Currently out of stock) for several months So device down So I bought a wired but not dyson of course! Never again!!
iOS
Mar 2, 2023
Too much uneven cleaning!!! Urgent improvement!!!
It doesn't come out from under the table, it moves in the same place all the time, it gets stuck on a step as high as the cover of the wiring, it rises in the doorway or falls from the step ... Spatial perception is too low! It seems to be improving little by little, but there are still areas that have not been cleaned!!! There is too much unevenness when cleaning and when not cleaning!!!
iOS
Mar 3, 2023
bug
I use it with a humidifying air purifier, but there are many bugs recently and I have not been able to monitor it well. Almost every day there is a sudden abnormal value of temperature and humidity and a strange rattle on the graph. The air in the room is displayed as a little dirty, but it is not reflected in the graph.
iOS
Mar 4, 2023
Lamp
I bought the lamp that in itself is beautiful but once registered it turns off by itself Called customer service and replaced the 4th time but the problem is always that after being turned on for a few minutes it turns off by itself I asked customer service to be able to keep it on in manual mode but continues to turn off by itself even in manual And they did all 4 the exact same things .. turned off after a few minutes and you have to turn it on every little Better not to turn it on just We tried together with the customer service that after useless attempt continued to make me replace it and in the end I put it there as above mobile and I had to buy one from a few tens of euros that is always on I gave up
iOS
Mar 4, 2023
Display in the diagram is no longer quite right
Hjlljifjjeujdkkdkkf
iOS
Mar 5, 2023
Odświeżacz.
The device began to buzz and emits a whistling irritating sound. Sometimes it stops, but sometimes it can be heard again. There is definitely a sound from the side of the windmill motor. This class of equipment should probably perform differently. I've been using it for 3 months Lime!
Android
Mar 5, 2023
I can't register the device, the serial says no faulty, but I'm sure it's not wrong.
MyDyson™ - Product Description
Get more from your Dyson with the MyDyson™ app (formerly Dyson Link). Re-engineered with additional features and content for hair care machines and cordless vacuums. And the ideal companion to get the best from any machine – a tailored experience in the palm of your hand.

Access expert video content and more for selected Dyson machines. Plus, you can activate, schedule and monitor your Dyson smart technology, whether at home or away.

For all machines there’s 24/7 support – including chat, easy access to machine user guides, and a hassle-free troubleshooting feature. Join the Dyson Community and connect with thousands of existing owners. They’re on hand to share knowledge and useful tips from their own experience of Dyson machines. 

If you have multiple machines, the app is ideal to manage them all. A revolutionary experience of content and control at your fingertips.

By adding your Dyson hair care machine or cordless vacuum, you can:
•	Enjoy tailored hair care styling guides or floor care how-to videos
•	Easily shop for attachments and accessories
•	Connect with a community of Dyson owners
•	Discover the engineering and science behind Dyson technology.

By connecting to your Dyson purifier or humidifier, you can:
•	Review both indoor and outdoor air quality information, in real time
•	Create a schedule, so your machine is on when you need it
•	Explore historic air quality information and learn about your indoor environment
•	Remotely control air flow speed, mode, timer, oscillation and other settings
•	Receive software updates and access product guides.

By connecting to your Dyson robot vacuum, you can:
•	Control, activate or pause your robot, remotely
•	Schedule and track cleans
•	Switch between Max and Quiet modes, mid-clean
•	Explore where your robot’s cleaned, with activity maps
•	Create zones in your home and control how each is cleaned
•	Receive software updates and access product guides.

By connecting to your Dyson light, you can:
•	Sync to your location's natural daylight
•	Use preset modes - Relax, Study and Precision - to match your task or mood
•	Activate Boost mode for 20 minutes of bright, high-intensity light
•	Tailor light levels to suit you, by choosing your own Kelvin and Lux values
•	Receive software updates.

Plus, you can control your machine with simple, spoken instructions*.

Please note, some Dyson machines require a 2.4GHz Wi-Fi connection. Please check specific connection requirements on the Dyson website.

If you have any comments you’d like to share on the latest release, you can contact us directly at [email protected].

*Voice control is compatible with Amazon Alexa in Australia, France, Germany, India, Japan, the UK and the US. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners