Quality degradation at MyNissan App  
Users report higher volume of Quality Issues than usual
12
poor

MyNissan App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-29 Points Past 7 Days
Category: Utilities
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
43%
Android
23 Reports
iOS unitQ Score
iOS User Feedback
57%
iOS
31 Reports
User Feedback
57%
iOS
31 Reports
43%
Android
23 Reports
MyNissan App - Latest Quality Issues
iOS
Mar 1, 2023
Doesn’t work
Nissan connect app works fine. The my Nissan app just kinda hangs on the log in screen. Hasn't done anything different for 3 months now. It's just there and won't do anything other than ask if I want to log in and nothing.
iOS
Mar 2, 2023
Can’t login
Was told to logout and login to troubleshoot an issue and now I can't login. I saw a recent review with same issue and developer response saying that issue was fixed but it's not. App also doesn't update odometer properly Update: I deleted the app, restarted my iPhone, reinstalled the app, can login now, but odometer reading still not updating properly
iOS
Mar 2, 2023
Doesn’t work at all
They're discontinuing Nissan connect which is buggy, in favor of this that doesn't work at all. So sadly predictable.
Android
Mar 2, 2023
Won't connect
iOS
Mar 2, 2023
Free trial
Are they crazy trying to charge me to use the app . Didn't realize I was using as a free trial . Bye bye app .
iOS
Mar 2, 2023
This app does not work on an iPad
I don't understand. This app works on my iPhone but will not open on my iPad. Go to log in and continues going back to the login screen. I wanted it on my iPad so I could easier read text in the manual section. So much for that….
iOS
Mar 4, 2023
Cannot login
Cannot log in
iOS
Mar 5, 2023
Nissan app
App is crap doesn't work. I own a ford and get this for free and Nissan wants to charge for this and it doesn't work. Just get life 360
iOS
Mar 5, 2023
App Won’t Work
I have been using the app since last April when I purchased my new Nissan Titan and for the last 2 months it won't let me sign in or submit a trouble ticket. Maybe someone will reach out this way since no other communication type works
MyNissan App - Product Description
The MyNISSAN app brings your Nissan vehicle — or vehicles! —from the road to your pocket. This companion to your Nissan vehicle ownership is built for convenience and simplicity.
Convenience, Service Simply save your vehicle into the app and you’ll gain access to your vehicle’s details — like mileage, service history, and more. Not only that, but you can easily find your preferred local Nissan dealer with a quick tap of your finger and conveniently schedule service, view current service campaigns and open recalls.

Quick Guides
If you’re looking for the Quick Guides app, you came to the right place! Browse and interact with vehicle guides for any Nissan vehicle model from 2014 on — that’s everything from how to connect Bluetooth®, operate your navigation system, learn about your vehicle’s controls, and much more — all right here in one comprehensive app.

Get ready for a new world of automotive convenience!
Here’s what you can do in the MyNISSAN app:
• Save your Nissan vehicles for a quick look at their details at any time
• View your service history and schedule service
• View current service campaigns and open recalls
• Quickly find your preferred Nissan dealer and other local dealers
• Browse interactive vehicle Quick Guides for any model from 2014 on
• Contact Nissan Roadside Assistance
• Know what to say, what to do, and who to call in case of an accident
• Keep track of your One to One Rewards
Want to improve your unitQ Score by 20% within 30 days?
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