12
poor

MySynchrony | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Synchrony Financial? Unlock additional insights
Android unitQ Score
Android User Feedback
92%
Android
152 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
13 Reports
User Feedback
8%
iOS
13 Reports
92%
Android
152 Reports
MySynchrony - Latest Quality Issues
Android
Mar 3, 2023
I've uninstalled and installed many times. It still won't open.
Android
Mar 4, 2023
Like the rest of the most recent users it's crash city. I installed it in the morning and by the evening it crashes upon opening. Did the Uninstal reinstall, restart phone, clear cash and nothing works. Don't waist your time or storage as it'll work once and crash thereafter.
Android
Mar 4, 2023
Cannot see all accounts in the app and the screen size is too large (can't see everything on the screen).
Android
Mar 4, 2023
Horrible app. Never opens. Crashes when it does open. With all the money synchrony makes off the people that keep them in business, you'd think they'd spend some money and hire a great competent website developer company who can design an app that actually works! Very disappointing and it should be unacceptable to them, because it is to us, the consumer!
Android
Mar 4, 2023
App opens, but cannot access account or pay. Links to website also don't work. Even if you can access the website, it doesn't work right either.
Android
Mar 4, 2023
I don't know how often it posts when I get a refund from JTV so I am somewhat behind on what I owe I don't think I owe as much as the app says I do
Android
Mar 4, 2023
Can't do anything with this app . It won't open .
Android
Mar 4, 2023
Requested increase. Just keeps loading.
Android
Mar 5, 2023
Never keeps pin and username on file.
MySynchrony - Product Description
Download the MySynchrony App today to securely manage the same private label credit card accounts that you manage on MySynchrony.com quickly and conveniently!*
 
You cannot access Synchrony Bank Savings accounts and some private label national brand credit cards on this app.
 
With this mobile app you will be able to:
• Log in securely using TouchID/Fingerprint Authentication
• Make payments to your account
• Check your balance and credit limit anytime, anywhere
• Review your transaction and payment history
• Make changes to scheduled payments
• Securely add multiple bank accounts that you’d like to use to pay your bill
• Provide us feedback on your mobile app experience
 
*Private label credit cards issued by Synchrony Bank.
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