40
poor

myWisely: Financial Wellness | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
80%
Android
123 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
30 Reports
User Feedback
20%
iOS
30 Reports
80%
Android
123 Reports
myWisely: Financial Wellness - Latest Quality Issues
Android
Mar 3, 2023
This app is not recognizing my identity. My username & password is correct .but then it want me to confirm my identity so I sent for the vericfacrion code and when it is sent it tells me that it incorrect no match. Why do I have to confirm my identity when my username & password is accepted and is correct.
iOS
Mar 3, 2023
Error E209???
I'm tired of repeatedly calling because I can't log in. Error code E209, I call customer support and they tell me they fixed it. I try logging again still doesn't work. I even changed my password and stilll can't log on. Idk what's the problem on YOUR end but this is getting frustrating.
Android
Mar 3, 2023
Takes to long to open up but great app
Android
Mar 3, 2023
This company stole my pay because I haven't used a card I lost years ago. Avoid this company at all cost
iOS
Mar 4, 2023
Do better
Not a bad app, on par with you're chime, varo and other online banking with the same slogan “Get paid 2 days early!” Really it's only 1 day early. I used to get paid 2 days early, every Wednesday by atleast 5:30pm. Now for some reason, it's Thursday morning while I'm still sleep.. a bit inconvenient seeing as I have off Wednesday's and need to do food shopping and other payments.. Not a bad service overall though, but you guys can Do Better… and maybe update the look of the app it's outdated visually, and loads a bit slow. Haven't had any bad customer service experience or money missing, yet… if I do run into any issues , I'm hoping they will be helpful. I'll update this review if necessary.
Android
Mar 4, 2023
Everytime i have to get a code to log in but never get the code so i always end up calling customer service just a really bad hassle to go threw no worrys though
Android
Mar 5, 2023
Much better card apps out. If you lose your card there is no way to have or use a virtual card. Delivery takes 7-10 days. Not really any way to transfer money to friends, can't cash out from cash app. Sometimes the card can't be used online. Just issues with a lot. Far behind on abilities for a banking app. Oh no early pay either.
iOS
Mar 5, 2023
Don’t use them if you don’t have to.
Got a new job that uses wisely never heard of them before and I see why. Service is crap the agent I contacted never responded to my question about why they just deactivated my card for no reason. Now I'm not getting my paychecks deposited and I can't get them to send a new card. Trash.
Android
Mar 5, 2023
You are very misleading with the earned wages work on it
myWisely: Financial Wellness - Product Description
Enjoy the convenience of digital banking without the hassles and hidden fees* with Wisely® Pay and Wisely® Direct. Download the myWisely app** so you can take full advantage of everything your account offers.

See what makes Wisely so great!

NEW: Wisely Direct cardholders can now enjoy cashback rewards when you use your Wisely card at participating retailers. Just tap “Wisely rewards” in the menu, select “cashback purchases” and opt in. Cashback rewards will appear in your savings envelope in the “future” tab.

NO MONTHLY FEES. NO HIDDEN FEES.* NO OVERDRAFT FEES.*** NO MINIMUM BALANCE.

GET PAID UP TO 2 DAYS EARLY
with direct deposit for your pay^,^^ and other sources of income at no cost to you

SHOP AND PAY BILLS
in store, online, in-app or by phone everywhere Visa® or Mastercard® is accepted^^^

GROW YOUR SAVINGS
Put aside money for rainy days§ and get up to12% cashback added to your savings envelope when you purchase eGift cards in your app. Just select “Wisely rewards” in the main menu to get started.

KNOW YOUR BALANCE IS PROTECTED
from fraud if the card is lost or stolen — and is FDIC insured§§


WITH THE MYWISELY APP,** YOU’RE THE BOSS:

MANAGE YOUR MONEY
-	Check your balance 24/7 anywhere
-	Find surcharge-free ATMs near you
-	Lock and unlock your card any time for added security
-	Add cash to your card at major retailers
-	Get money tips 

TRACK YOUR MONEY
-	Get real-time transaction and balance alerts*
-	View your transaction history in real time

SAVE YOUR MONEY
-	Save at your own pace
-	Make savings automatic so you don’t have to think about it

QUESTIONS? Visit mywisely.com.

Like us on Facebook and follow us on Instagram at @myWisely for updates and helpful money tips. 

Disclaimers

*Please see the LIST OF ALL FEES for applicable fees.
**Standard text message fees and data rates may apply from your carrier. 
***You will not have an overdraft fee because your card is prepaid, and you can only spend what is on your card.
^You must opt-in to early direct deposit on mywisely.com or myWisely mobile app. Early direct deposit of funds is not guaranteed and is subject to payor’s support and the timing of payor’s payment instruction. Faster funding claim is based on a comparison of our policy of making funds available upon our receipt of payment instruction with the typical banking practice of posting funds at settlement. Please see full disclosures on mywisely.com or myWisely app. Please allow up to 3 weeks for funds to be loaded to the card after initial setup of direct deposit to your card.
^^Upgrade required for Wisely Pay. You must first pass an additional verification process.
^^^Additional terms and third-party fees may apply.
§ Amounts transferred to your savings envelope will no longer appear in your available balance
§§You must notify us immediately and assist us in our investigation if your card is lost or stolen or you believe someone is using your card without your permission. See your Cardholder Agreement for details.

The Wisely Pay card is issued by Fifth Third Bank N.A ., Member FDIC, or MetaBank®, N.A., Member FDIC.  The Wisely Pay Mastercard® is pursuant to a license from Mastercard International. The Wisely Pay Visa® is pursuant to a license from Visa U.S.A. Inc. ADP is a registered ISO of Fifth Third Bank N.A, or MetaBank, N.A. The Wisely Direct card is issued by Fifth Third Bank, N.A. Member FDIC, pursuant to a license by Mastercard International. The Wisely Pay Visa card can be used everywhere Visa debit cards are accepted. The Wisely Pay and Wisely Direct Mastercard can be used everywhere Debit Mastercard is accepted. Visa and the Visa logo are registered trademarks of Visa International Service Association. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. ADP, the ADP logo, Wisely, myWisely, and the Wisely logo are registered trademarks of ADP, Inc. Copyright © 2020 ADP, Inc. All rights reserved.
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