50
poor

Nest | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
80%
Android
1779 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
447 Reports
User Feedback
20%
iOS
447 Reports
80%
Android
1779 Reports
Nest - Latest Quality Issues
Android
Mar 5, 2023
Useful but does it's own thing! Very useful as can turn on when out, so House warm and hot water on. But frequently the heating will turn on in the middle of the night or during the day despite not being set or schedule to. So wasting a lot of oil.
Android
Mar 5, 2023
Keeps changing my settings because thinks it knows better. Really bad customer experience
Android
Mar 5, 2023
If you don't subscribe to the service it asks you everytime you open the app.
Android
Mar 5, 2023
I got a new phone and am trying to setup the nest app on my phone. It keeps telling me that my password and email combination are incorrect, which I know they are indeed correct because I use a password manager religiously. Then I try to do the password reset and the app keeps telling me to check my email, but no emails are coming. They are also not in my spam folder. Thanks a lot Google.
Android
Mar 5, 2023
Ok, this app is ok but takes a long time to load.
Android
Mar 5, 2023
Please explain to me why I have to ALWAYS turn the thermostat 2 degrees past the temperature I want in order to get it to turn on my unit? 4 years of this! Turn it up then become a dial expert and carefully dial it back to the original tempetue I'm seeking. There are no settings to eradicate this problem. So please don't tell me to look in the instructions!
Android
Mar 5, 2023
Forward back pause play. Simple thing missing from a garbage app and garbage solution UPDATE! Still garbage
Android
Mar 6, 2023
Slow app that works about 60% of the time and even then with delay and bad controls.
Android
Mar 6, 2023
No help from Google on getting my wired westminster chime to function with Nest doorbell. More serious, no success on sharing the doorbell with spouse who shares same email as me.
Nest - Product Description
At Google Nest, we make products that are beautiful, helpful and easy to use. The Nest app is no exception.

Control your Nest thermostat, arm and disarm your Nest Secure alarm system, see your home with Nest Cam, and get an alert if Nest Protect goes off – all in one place. And receive notifications on your iPhone or iPad.

Nest uses sensors, algorithms and the location of your phone to do the right thing automatically, turning off the heat and turning on the camera when you leave. Forget to set the alarm? It will notice, and send you a Remind Me alert.

Nest Learning Thermostat and Nest Thermostat E

Thermostats that program themselves to help you save energy.

- Change the temperature from the subway or the sofa using your phone.
- See how much energy you used, and why.
- View and edit your schedule.
- Get extreme temperature alerts before your home gets too cold.

Nest Secure alarm system

- Arm and disarm your home remotely from the app.
- Receive a Remind Me alert if you leave home and forget to set the alarm.
- Receive a security alert on your phone telling you what triggered the alarm – a door or window opening, or someone entering a room.

Nest Protect

The smoke and carbon monoxide alarm that thinks, speaks, and alerts your phone.

- Get an alert if Nest Protect senses smoke or carbon monoxide. (Requires Wi-Fi and a working internet connection.)
- Silence an alarm from your phone with App Silence. (Nest Protect 2nd gen only.)
- See the status of your batteries, sensors, and Wi-Fi connection.
- Run a Safety Checkup to test all your alarms at once. (Nest Protect 2nd gen only.)
- See your Safety History so you know when alerts happened and why.

Nest Cam IQ Indoor and Outdoor, Nest Cam Indoor, Nest Cam Outdoor, and Dropcam

The security cameras that let you see your home on your phone, inside and out.

- Get alerts when there’s activity, and talk back to get someone’s attention.

- See what you missed with snapshots of the last three hours.
- Check in 24/7 with crisp 1080p HD video (Nest Cam and Dropcam Pro only).
- Get person alerts (or familiar face alerts with Nest Cam IQ) and up to 30 days of video history when you subscribe to Nest Aware. (Subscription service sold separately.)

Nest Hello

Know who’s knocking.

- 24/7 video streaming means you’ll never miss a moment.
- Designed to show you everything at your doorstep – people head to toe, or packages on the ground.
- Knows the difference between a person and a thing.
- Notifies you about visitors, even if they don’t ring the bell.
- HD Talk and Listen lets you have a seamless conversation with someone at your door.
- When you can’t answer the door, quick responses let you reply to visitors with prerecorded audio messages.

Nest x Yale Lock

The lock for a more secure connected home.

- Instead of sharing keys, assign passcodes to people you trust in the Nest app.
- Get an alert when someone locks or unlocks the door.
- With Home/Away Assist and Auto-Lock, your door can lock itself when you leave.

Some features require a working internet connection, Wi-Fi, and/or Bluetooth.
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