Quality degradation at Panera Bread  
Users report higher volume of Quality Issues than usual
62
poor

Panera Bread | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-20 Points Past 7 Days
Category: Food & Drink
Work at Panera Bread? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Panera Bread? Unlock additional insights
Android unitQ Score
Android User Feedback
93%
Android
137 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
10 Reports
User Feedback
7%
iOS
10 Reports
93%
Android
137 Reports
Panera Bread - Latest Quality Issues
Android
Mar 2, 2023
Can't order. Says checkout unavailable. Oops something went wrong, try again later.
Android
Mar 2, 2023
App need alot of help (work ) . I put in the information it asked for & nothing, it's too bad this would be very convenient if it would work maybe I'll try later
Android
Mar 4, 2023
Couldn't order from this app . It wasn't my service in my house. While out app would not work infront of the store. I went all the way through to the end of the order for it to tell me "sorry technical difficulties." After customizing 4 orders. Terrible experience.
Android
Mar 4, 2023
I have to repeatedly enter my order in the app as it doesn't seem to save the order before it's placed.
Android
Mar 4, 2023
Push notifications say your order is ready when it's not.
Android
Mar 4, 2023
App is incredibly slow, freezes at various points, and couldn't check out. Kept getting an error that checkout was unavailable.
iOS
Mar 4, 2023
timing never accurate
timing NEVER accurate. often says it's ready when they haven't even made order yet. half the time says it takes 30 minutes to make one sandwich and pour one soup into a bowl just to get there and realize it's not busy and should've been ready in the system way earlier. Horrible! Not worth the price of the food.
Android
Mar 4, 2023
Awful I've paid 49.00 dollars for food I didn't get. At 3.00 pm today. What the hell is the problem. I'm sick and I want my order delivered. But it's five o clock. And I still have not gotten my food Never again, never will I order from. You.
Android
Mar 5, 2023
The checkout never works on this app and their mobile website freezes all the time. So trash
Panera Bread - Product Description
With the Panera Bread app, it’s now even easier to enjoy all your Panera favorites. From Rapid Pick-Up and Contactless Dine-In to convenient and quick delivery, we bring the comfort and the comfort food right to you. Discover crave-worthy classics, find a new go-to meal, redeem your well-earned rewards or join the Unlimited Sip Club crew—it’s all happening on the Panera Bread App.

Features:

- Order Ahead - Order for Curbside, Rapid-Pick Up, or Delivery and get your food when and where you want it.
- Try Contactless Dine-In, available at most Cafes. Place your order through your phone and pay from the comfort of your table. We’ll notify you when your food is ready to be picked up.
- Earn Rewards - Join MyPanera and start earning rewards right away.
- Customize your meal - We’ll make it just the way you like it — with this or without that.
- Digital eGift Cards - Now available for purchase in the Panera Bread App.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners