Quality degradation at Arlo  
Users report higher volume of Quality Issues than usual
48
poor

Arlo | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
23%
Android
866 Reports
iOS unitQ Score
iOS User Feedback
77%
iOS
2953 Reports
User Feedback
77%
iOS
2953 Reports
23%
Android
866 Reports
Arlo - Latest Quality Issues
Android
Mar 5, 2023
One home no issues the other horrible. Cameras freeze , dont record, etc. Update- I wish it was more consistent. Not sure if it's updates or something else but there are issues of course when I need it to be working correctly.
iOS
Mar 5, 2023
Horrible
Tech support does not exist
iOS
Mar 5, 2023
No longer so reliable
Lately unreliable often deactivates, if you do not notice it you remain for days without coverage. Geofencing works poorly
Android
Mar 5, 2023
When I try to arm my cameras, the relevant button doesn't always appear immediately. Sometimes I have to tap all over the screen to get ot to appear.
Android
Mar 5, 2023
Have to reset the motion sensor from 80% to 100% every week would be nice If you could keep the setting
Android
Mar 5, 2023
My pro 3 cameras no longer stream videos. It says the connection is poor then errors out. In previous version of app there were no issues. (Connection was excellent and I have not moved cameras).
Android
Mar 5, 2023
Keeps crashing, fix this app
Android
Mar 5, 2023
Often loses signal
Android
Mar 6, 2023
Purchased pro 4 after pro 2 went obsolete. Brought the pro 4 cams home. Wouldn't connect to 5ghz router. Upgraded router to dual band. Still wouldn't connect....absolutely ridiculous.
Arlo - Product Description
Arlo is the worldwide leader in Smart Home Security, and the creator of the world’s first ever 100% wire-free, weatherproof 4K UHD security camera.

Arlo security devices make it simple to protect and connect what matters most. Stream live video, play recorded clips, easily arm and disarm your system, and stay aware of what’s happening. And, with Arlo Smart and Rich Notifications, take immediate action on alerts without unlocking your phone.

Arlo even works with Amazon Alexa, Google Assistant, SmartThings and IFTTT so you can build a safer and smarter home.
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