44
poor

ASDA | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Shopping
Work at Asda Stores Ltd? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Asda Stores Ltd? Unlock additional insights
Android unitQ Score
Android User Feedback
83%
Android
93 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
19 Reports
User Feedback
17%
iOS
19 Reports
83%
Android
93 Reports
ASDA - Latest Quality Issues
Android
Mar 2, 2023
Product's have become terrible since Walmart sold out. Far too many items unavailable in favourites list and to make it worse, deliveries arrive with too many product's not available after confirmed in basket at check out. Time to go to Tesco!
iOS
Mar 2, 2023
Why is the app getting worse not better?!?
Request a refund just doesn't work on the app
Android
Mar 3, 2023
Fedup with this app Can not even see my weekly order keeps dropping out have no Idea if there are subs or not I don't even get an email now so I don't know if all my shopping is there or not. Something very wrong with this all I shop every week still dropping out Every time I go to make a order.
Android
Mar 4, 2023
Apparently their cash pots expire after so often but you're not told this via email or even via the app until you go into it, so lost about £10 because of this, not really reward are they
Android
Mar 4, 2023
Refine keys dont work anymore which is super frustrating
Android
Mar 4, 2023
Sort doesn't work
iOS
Mar 4, 2023
My order got cancelled twice
My order got cancelled twice without telling me why now I have to order somewhere else since I have little food left I'm not impressed!!
iOS
Mar 5, 2023
Needs fixing
It's a good site but when you click from favourites to search (if you think of something in between) when you go back to favourites it starts you right the the beginning to scroll all the way through again needing each page to load as it goes. Very annoying. But other than that. Could do with fixing though
Android
Mar 5, 2023
a very bad store,i don't receive my goods.and don't any refund about that, the customer service doesn't seem to exist.
ASDA - Product Description
ASDA’s FREE± grocery shopping app lets you shop for groceries on the go. Get all the amazing in-store offers & easily book a delivery or use our Click & Collect service.
 
Grocery shopping made easy   
Shop your way: Available on all devices on the move. 
Scan items at home: Running out of something? Build your shopping list quickly and easily.  
Create shopping lists: Organise your shop to save time when you next shop using the FREE± Asda App.  
Shopped in-store before? : Transfer your favourite items on your receipt into your online basket. Clever!
Find your nearest store: By turning on-location services, you can locate your nearest store wherever you are.  
 
With the ASDA groceries shopping app, you can: 
 
- Shop the full grocery range available in our stores 
- Book, amend or cancel your order while on the go 
- Quickly add favourites and Shopping List items to your trolley 
- Browse special offers and rollbacks 
- Find items using voice search or barcode scanner 
- Discover recipes; add ingredients straight to your trolley or Shopping List in one tap 
- Buy an ASDA Delivery Pass for savings on delivery charges 
- Find nearby ASDA stores; view store hours, and get directions.
- Let us know you’re on your way. We’ll make sure your shopping is ready to collect when you arrive^

Here are the permissions the app needs, and what we use them for: 
- ‘Identity’ - used to securely save your login details to your phone 
- ‘Location’ - used to find store locations 
- ‘Camera/Microphone’ - used only for the barcode scanner 
- ‘External storage access’ - used so the app can be saved to an SD card 
 
Want to get in touch? You can contact us by: 
Email - [email protected] 
Twitter - https://twitter.com/asda 
Facebook - https://www.facebook.com/Asda 
Web - http://your.asda.com/contact-us   

 
CTA = Download now 
 
±Mobile data charges apply.


What’s New
At Asda we value your feedback and are constantly making improvements to the app.

This update includes:

• Bug fixes and performance enhancements.
Want to improve your unitQ Score by 20% within 30 days?
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