Quality degradation at ATH Móvil  
Users report higher volume of Quality Issues than usual
20
poor

ATH Móvil | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-36 Points Past 7 Days
Category: Finance
Work at EVERTEC? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at EVERTEC? Unlock additional insights
Android unitQ Score
Android User Feedback
90%
Android
119 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
13 Reports
User Feedback
10%
iOS
13 Reports
90%
Android
119 Reports
ATH Móvil - Latest Quality Issues
Android
Mar 5, 2023
1.The app must have the option to enter a phone number and see all activities at that number. 2.No allows me to see the activities, it stays loading. 3. They must create a link between the 2 people who are doing the activity and not have to be providing number and validating etc. Sometimes we are in line and the process takes time.
iOS
Mar 5, 2023
No transaction history seen
I write for the record, but if you read all the previous reviews none have answered anything! Thanks Evertec, for no support
Android
Mar 5, 2023
Whenever I want to see the activity of the payments tells me to verify the connection
Android
Mar 5, 2023
Greetings, Could someone tell me if when they enter the sent area they can see your spending history? . I called two weeks ago and was told that in days the fault would be corrected. And to this 📅 🙃 day it is still the same. Plus I have a transaction pending cancellation and I haven't been able to handle it.
Android
Mar 5, 2023
It takes days without working and does not allow me to see my activity log and having a good signal tells me that I have no signal, having signal much less receive the emails of said app, they would appreciate that they fix that great inconvenience is tedious I would give them a 5 stars but this inconvenience is causing enough problems
Android
Mar 5, 2023
The app is good but lately it is giving me problems my states are loading and never leave as it stays fried please update to correct those problems so I gave 4
Android
Mar 5, 2023
For several days I have not been able to see my transaction activity. What is happening? Thank you
Android
Mar 6, 2023
What is happening with the application that does not let me see my activities. Apparently it is general because and read the same complaint of other users of the App, fix the problem please
Android
Mar 6, 2023
I haven't been able to see my activity for 1 week. The page is kept reloading. I don't know why.
ATH Móvil - Product Description
ATH Móvil is an ATH® Network application that allows you to:
− Transfer money instantly to more than 1 million persons using only their phone number.
− Transfer money between your registered cards, even if they are from multiple financial institutions.
− Make payments at any time, from anywhere, in real time and securely.
− Donate to non-profit organizations.
− Get the balance of your accounts.

To use ATH Móvil you must:
− Be a client of a bank or credit union affiliated to the ATH® network that offers the ATH Móvil service.
− Have an ATH® debit card
− Have an email and phone number

Participating financial institutions:
- Banco Popular de Puerto Rico
- Banco Santander
- FirstBank
- Over 85 credit unions…
To see the list of all participating financial institutions, go to www.athmovil.com
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners