Quality degradation at AutoZone  
Users report higher volume of Quality Issues than usual
68
poor

AutoZone | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Shopping
Work at AutoZone, Inc.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at AutoZone, Inc.? Unlock additional insights
Android unitQ Score
Android User Feedback
73%
Android
74 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
28 Reports
User Feedback
27%
iOS
28 Reports
73%
Android
74 Reports
AutoZone - Latest Quality Issues
Android
Feb 24, 2023
The app won't let me sign into my account. Keeps saying the session took too long and has expired, reguardless of if it has been 5 seconds or 2 minutes. Without being able to sign in the app is useless as far as I'm concerned cause I still have to use the website to get any rewards
Android
Feb 25, 2023
Search engine stinks... only let's you select from the options it says are available and not all within your search parameters
iOS
Feb 26, 2023
Not efficient
2/26/23 I've had to contact 3 location for a single sensor. I was given a store location & it's “in store” availability was false. I've waisted gas and time which I'll never get back.
Android
Feb 28, 2023
App keeps crashing and signing me out
iOS
Feb 28, 2023
Garbage
This app does not allow you to checkout with visa/Mastercard. I used the app 5 days ago to order $400 in parts for my broke down truck. I wanted to do same day delivery as I don't have a car to go pick them up. There was an error message during checkout and it took the $400 from my checking account, but did not complete the order. Now I have an incomplete order, no parts, and no $400 to fix my car. This app is a complete waste, it is trash. And since the app is trash, autozone has lost a 20 plus year customer. I will never use autozone again for even an air freshener.
Android
Feb 28, 2023
Poor so poor I won't even give a one star. Ordered part, had to pay when order and promised next day by 12. Went to pick up at 5 and was told it my be in by 6, may be in. If there was a problem why didn't they call me? They have my number. No, I have to go drive 30 minutes to find this out.
Android
Mar 1, 2023
Helpful App! Relatively slow but faster than the opponents..
Android
Mar 3, 2023
This app no longer lets me log in.
iOS
Mar 4, 2023
Your rewards points
Your rewards points are not a fair system. Please contact me for information.
AutoZone - Product Description
With the AutoZone app, it’s easier to take care of your vehicle than ever before.

Order the right parts and accessories for your car or truck with just a few taps. Get the parts you need fast with same-day store pick up or convenient ship to home delivery. Track your AutoZone Rewards balance and get information on your local store straight from the home screen. 

With AutoZone on your phone, you're that much closer to getting back on the road. 

BUY ONLINE, PICK UP IN STORE OR SHIP TO YOUR HOME
Easily get the parts you need the same day with store pick up or have them shipped directly to your house. 

STORE LOCATOR
With over 5,500 stores across the United States, the Store Locator helps you find the most convenient location no matter where you are. Set your store to see hours and check pricing and availability.

VIN DECODER
Use the VIN scanner to add your vehicle automatically and find the right parts faster. 

BARCODE SCANNER
Shopping in store? Use the barcode scanner to check pricing and specifications for any part in the store.

MANAGE YOUR VEHICLES
Keep track of all of your vehicles in one convenient place. Track every job with the Service History feature, view DIY suggestions with Maintenance Info and check your vehicle's specifications. 

REWARDS
Track your AutoZone Rewards balance right on the home screen. Not a member? Sign up today to start earning money for your purchases.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners