Quality degradation at Bark - Parental Controls  
Users report higher volume of Quality Issues than usual
27
poor

Bark - Parental Controls | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-26 Points Past 7 Days
Category: Productivity
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
65%
Android
39 Reports
iOS unitQ Score
iOS User Feedback
35%
iOS
21 Reports
User Feedback
35%
iOS
21 Reports
65%
Android
39 Reports
Bark - Parental Controls - Latest Quality Issues
iOS
Feb 25, 2023
no privacy
i can no longer trust my parent and feel trapped
iOS
Feb 26, 2023
Awful user experience
Their website “Dashboard” is virtually unusable. I am beyond frustrated, and their YouTube videos give zero helpful guidance. Just pitiful. How the heck do you set up the “schedule”? What exactly does “school” schedule mean and how can you adjust it? Terrible. I want my money back.
Android
Feb 27, 2023
Really need a way to limit total time by specific app and that is only available on the specialized Bark phone - filtering was looking very good, but without the limiters this is useless to curb screen time addictions without incredibly intense scheduling.
Android
Feb 27, 2023
Bark app shuts itself off constantly. Paying $15 a month to have the app shut itself off
iOS
Feb 27, 2023
Setup could be better!
The setup for a kids iPhone is beyond ridiculous! This is 2023. Come on!
Android
Mar 2, 2023
POS does not work well at all. Says it will not connect or some other issue. Therefore it does not truly monitor while giving your kid privacy. Will give u flags or issues days later. Definitely do not waste $100, especially if your child has an iPhone apparently they don't dully monitor iPhone that should've been in writing the moment you pay and download the app.
iOS
Mar 3, 2023
App won’t open notifications if already open
An alert will come in and I click to open it in the app, but the app just sits there greyed out and spinning. I have to kill the app to then get it to open. The filtering rules around email need a lot more granular options. The dependency for a home server computer is very problematic. The device owner (kid) has to approve whenever the server wants to sync with the phone. Frustrated with too many flaws in a paid product.
iOS
Mar 5, 2023
Not user friendly
Not user friendly at all!
Android
Mar 5, 2023
Ok then here is my edit. I have bark at home it doesn't work either!!!! It crashes your wifi and still doesn't monitor effectively!! If you dont work with apple just come out and say that instead of having us spending almost $200 on bark at home and a year subscription to your app. To fellow parents verizion has a better app and subscription. I tried being kind in my intial review after barks response I'll just come out and say don't waste your money!! Very sporadic and unreliable!
Bark - Parental Controls - Product Description
Bark provides families with all the tools they need to raise kids in the digital age. Our comprehensive service lets you monitor content, manage screen time, and filter websites so you can get peace of mind while your child is online.

CONTENT MONITORING

Bark monitors your child’s texts, email, YouTube, and 30+ apps and social media platforms for issues like cyberbullying, adult content, sexual predators, profanity, suicidal ideation, threats of violence, and more. Parents receive alerts only when something potentially problematic occurs online. You won’t have full access to everything on your child’s phone — just the things you might need to know about.

SCREEN TIME MANAGEMENT

Families can set healthy time limits and create schedules for when their children’s devices can connect to the internet (through both cell service and Wi-Fi).

WEB FILTERING

Our web filter lets you select which websites your child can access on their devices. You can allow or block specific sites — or even whole categories like streaming services, online gaming, sexual content, and more.

BARK TESTIMONIALS

• "My wife and I LOVE Bark. We've had some tough but productive conversations with our 13-year-old son. It's proving to be extremely valuable." — Josh L.
• “It’s just another set of protections we as parents give our kids for the digital environment (or as my 10-year-old calls it, a “cell phone seat belt”). My oldest is a 9th grader, and while I trust her, I’ve come to realize through the alerts that some of her friends aren’t truly her friends. It’s led to some amazing conversations about choosing friends wisely and recognizing toxic people. While she wasn’t for Bark at first, she’s since said she’s grateful that I saw those messages because it reaffirmed what she was feeling but didn’t know how to verbalize without sounding sensitive.” — Bark Parent
• "Bark notified me that my young daughter had unknowingly revealed her phone number to strangers on Twitter. The fact that Bark notified me was impressive and led to an informative discussion with her the same day." — Jon B.
• “Since Bark alerted us to the suicidal language used in the Google doc that was being used in a chat document with a friend, we have seen both a pediatrician and a licensed counselor. We are hopeful for a positive outcome. Thanks to Bark for letting us peek into our child’s mind!” — Bark Parent
• “This app is a lifesaver! It has allowed us to catch so many “red flags” in the content my kids have accessed on their devices and in their interactions with friends and other people online that I wouldn’t have ever known about otherwise. The big difference between Bark and other “Parental Control” software is that Bark allows your kids to have so much more privacy. It doesn’t show you everything they do, but sends an instant alert regarding any activity that might be concerning. Highly recommended!” — Bark Parent

With Bark, you can help keep your kids safe both online and in real life. Try it out for seven days absolutely free!

Our Family Online Safety Specialists are standing by to help answer any questions you may have. Email [email protected] or visit help.bark.us to get answers and advice from the Bark Team. 

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