33
poor
Branch: No Wait Pay. | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-22 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
76%
Android
65 Reports
65 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
20 Reports
20 Reports
User Feedback
24%
iOS
20 Reports
20 Reports
76%
Android
65 Reports
65 Reports
Branch: No Wait Pay. - Latest Quality Issues
Android
Feb 28, 2023
I can't give it a good review right now because I haven't been able to use it for over a month due to app not working and could not get through to Branch. It was convenient when it actually worked before. I even tried uninstalling and reinstalling and it didn't work.
Android
Mar 1, 2023
You have to wait all day for your deposit on the same day that you get paid. They DO NOT pay early, and a store accidentally charged $300 from my card. BRANCH said it take them 14 days to refund my money. It's my money, but they are holding it for no apparent reason
Android
Mar 1, 2023
Fix the rewards program...I can't cash it out....I keep getting an error
Android
Mar 1, 2023
HORRIBLE!! They will hold your money for a car rental for 30 days. Right now they have over $1500 of my money and tell me I can't get ahold of it.
iOS
Mar 1, 2023
App is garbage
App won't let me log in even with the link. Messaged the app and still no response days later and they got my money on the card
Android
Mar 1, 2023
Annoying as hell every single time I want to transfer money it tries to make me use their instant transfer so they can charge me and there's a really small limit of withdrawing and a monthly usage limit which why it's my money I should be able to use it as much as I want whenever I want don't recommend
iOS
Mar 2, 2023
Never got my paycheck. They put wrong routing to thrower bank
They have you sign into your ADP account and they will go in and put their account and routing number for you to get your direct deposit put into that account for Branch. You're never aware my entire paycheck went into this account they checked marked do not verify to the ADP. I still have not received my paycheck. I have been trying with support they keep telling me to go to my employer my employer already released this check to the account that they put into my ADP. I received my Branch card. The account number on the branch card is different from the account number that they put into my ADP. Now I am out almost $1500 because they cannot put the correct account number and release my paycheck to me. I feel like this is a scam I feel like it's fraud. I am in the process of figure it out who I need to talk to legal wise to get my money. They took my paycheck. This is coming a week before my sons wedding where I am struggling to pay my bills. I have screenshot my account off of the Branch card and I have screenshot from my direct deposit through ADP that they put in the information not me don't do it.
Android
Mar 2, 2023
Just horrible man support hasn't worked for hours on the phone listening to music
Android
Mar 3, 2023
Waste of time. Zero stars on this app. This app shouldn't be asking for our personal bank account login for direct deposit, which is a red flag. No other app ask for this info. Shame on Wal-Mart Spark forcing us to choose this app for money without no direct deposit option. At least other app use direct deposit.
Branch: No Wait Pay. - Product Description
Get paid your money and tips instantly and receive your full paycheck early*! Sign up is free and easy. No fees, interest, credit checks, or membership costs. Branch makes it easy for workers to grow their finances with a free digital wallet -- in fact, we’re helping them save thousands of dollars per year on overdraft fees, monthly fees, and ATM fees alone. Hundreds of thousands of workers enjoy the following benefits… Get Paid Instantly • Free, fast access to your money, tips, and reimbursements ••• Get paid instantly up to 50% of your paycheck when you need it.* • Up to two-day early full paycheck ••• Add your paycheck to Branch and get it early.* Fee-Free Digital Wallet + Debit Card • Zero-fee digital wallet with Branch’s Mastercard debit card ••• Say goodbye to hidden bank fees, overdrafts and ATM fees. • Access 40,000+ free ATM’s whenever you need cash ••• Use your debit card across all locations in the United States. • Contactless payments and instant set-up with Apple Pay & Google Pay ••• Use your debit card immediately after set-up through your phone or Apple Watch. • Instant refund on gas holds at the pump ••• Forget about those pesky pending gas holds and only charge what you fill. Pay Bills & Transfer Money Easily • Move money instantly between your other bank accounts ••• Easily transfer money from a family or a secondary bank account to Branch. • Pay your bills, subscriptions, and auto-payments. ••• Use your Branch Wallet to pay for recurring bills and auto-payments. • Lose your card? Block your card instantly in-app ••• Take control and keep your account secure by locking it. • Feel safe with top rated EMV chip card security ••• Your data is safe and secure with EMV backed chip card and in app pin security. • Responsive customer support ••• Friendly support from real people available on email, phone, and chat. Use the funds in your Branch wallet to handle your daily purchases like buying gas, paying your bills, and tackling emergency costs.Branch helps you avoid late fees, overdrafts and credit card debt! If you have any questions or comments, please reach out to us at [email protected] Disclosures *Timing and availability may vary depending on the employer’s deposit schedule. There is no cost to use the app or Branch debit card. However, you may incur a small fee if you choose to transfer your funds from the Branch account to an external debit card or account instantly. Banking Services provided by Evolve Bank & Trust, Member FDIC. The Branch Mastercard Debit Card is issued by Evolve Bank & Trust pursuant to a license from Mastercard and may be used everywhere Mastercard debit cards are accepted.
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