Quality degradation at Cardo Connect  
Users report higher volume of Quality Issues than usual
16
poor

Cardo Connect | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-42 Points Past 7 Days
Category: Utilities
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
71%
Android
58 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
24 Reports
User Feedback
29%
iOS
24 Reports
71%
Android
58 Reports
Cardo Connect - Latest Quality Issues
iOS
Mar 3, 2023
Freecom 4x, great for music and calls but not sharing music
I love my freecom 4x for listening to music and making calls while riding. However while in intercom mode it drops when I try to share music. It also drops the intercom after trying to share music. This is set up through the app. I have the 4x and my wife has the 4+. Hopefully Cardo can figure out their software. Talking over the intercom seems fine without trying to share music. Big bummer as this was a huge selling point
iOS
Mar 3, 2023
Not effective
Pairing between units is lost frequently requiring a lot of tampering to reconnect, usually not functional during ride. Music sharing with second rider never worked. Toggle between navigation and intercom doesn't work properly. App enters in conflict with TFT on bike so the pairing with phone must be disconnected from Cardo in order to function properly.
Android
Mar 3, 2023
Very bad application I have updated my mobile to the latest version of Android and although I have the mobile connected to the cardo Edge by bluetooth the app does not detect it
iOS
Mar 3, 2023
Junk
Can't use intercom and music together…my passenger either has to be on intercom or music can't use both… plus I have a lot of static… very disappointed only use once a year ago … total pain
iOS
Mar 4, 2023
Paired but not in app
I can pair my freecom 4+ with the phone but the app wont recognise the device. Reggarding the device: Had multiple issues with wind activating the microphone every 5 seconds. While talking, the voice would ocasionaly have interference (the other helmet had a packtalk slim and reported that issue to me)
Android
Mar 4, 2023
With Cardo it is not possible to make a connection so far. However, the Bluetooth connection was successful. But the software Report that there is no connection.
Android
Mar 4, 2023
PACKTALK NEO Needs an update and every two by three makes redial and is very annoying for what it costs ... The same 👎👎👎 thing happens to four others I know.
Android
Mar 5, 2023
Cardo until connects to phone and will allow music to be played but app will not open and says no device found. This then stops me from connecting my headset to anyone else.
Android
Mar 5, 2023
Phone connects to unit but app remains "unconnected" when if finally decides to connect, unit requires update which has to be done using a pc and the cardo updater tool, which also suffers a similar issue. Connect the unit to the pc and the updater app doesn't connect or see it. Super helpful 👍 would recommend. Not.
Cardo Connect - Product Description
Control, configure and enjoy your ride!
Cardo Connect is a comprehensive yet intuitive interface to manage and control your Cardo Packtalk and Freecom communication systems.
Personalize your device, set all its various features and control it on the go with a clean, engaging and easy to use design.
Weather its Music, audio sharing, Radio, Dynamic Mesh (DMC) and Bluetooth intercom or phone control – Cardo Connect got you covered.
It even has a “secret” Quick Access button to enable full control of all the above from one screen! 

Just try it out for yourself!

Cardo Connect selected features:
Remote Control for Dynamic Mesh and Bluetooth Intercoms
Phone, music and radio control
Auto day/night mode
Quick Access
Complete device setting, presets and customization.
Embedded pocket guides
Smart audio mix
Updates on latest firmware
Multi-lingual support
Reset device
Access to support

Supported Devices
Packtalk EDGE
Packtalk NEO
Packtalk EDGE DUCATI
Packtalk EDGE KTM
Packtalk EDGE HONDA
Packtalk EDGE SIMPSON
Packtalk EDGE OFF-ROAD VEHICLES
Packtalk OUTDOOR
Freecom 4x
Freecom 2x
Spirit
Spirit HD
Packtalk Bold
Packtalk Slim
Packtalk Black
Cardo Freecom 4/4+
Cardo Freecom 2/2+
Cardo Freecom 1/1+
Scala Rider Packtalk*
Scala Rider Smartpack*
Cardo SMARTH*
Scala Rider Freecom 4*
Scala Rider Freecom 2*
Scala Rider Freecom 1*

* With a firmware upgrade

About Cardo Systems:
Cardo Systems is a world leader in Bluetooth motorcycle communications - a market it invented in 2004. Cardo has been reinventing the market ever since with the introduction of long-range intercom in 2011, Mesh communications in 2015 and Natural Voice Operation in 2018. Cardo products are used by avid motorcyclists in over 85 countries.

You can also find us on:

YouTube: https://www.youtube.com/user/CardoSystemsInc
Facebook: https://www.facebook.com/cardosystemsglobal
Instagram: https://www.instagram.com/cardosystems/
Twitter: https://twitter.com/CardoSystems
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