80
fair

CARD.com Premium Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
86%
Android
51 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
8 Reports
User Feedback
14%
iOS
8 Reports
86%
Android
51 Reports
CARD.com Premium Banking - Latest Quality Issues
iOS
Feb 21, 2023
Don’t Recommend!!!! Still no card
Going on 2 months still haven't received my card. I might go to the office in Arizona 😈 Worst prepaid banking system ever!!!! It's insane how unorganized and corrupted this company is. I had a card delivered and I never received my card after 4weeks..I reordered a new card because I've been waiting so long. As a reminder I've already gotten a direct deposit to the account. I called and customer service saying there NOTHING to do but wait. SMH .. it's a waste of time even opening an account with card.com PREMIUM!! I ordered three cards and never received any. Company don't let you use P.O. BOX as address…..
iOS
Feb 21, 2023
Bad card
Supposed to get paid two days early and don't.
Android
Feb 22, 2023
I don't like that they freeze my account without first notifying me to make sure. And the hours to speak with a live agent are cut short. It's a big inconvenience. Please change the way you freeze accounts. If an emergency comes up and I am locked out of my account how can I access my money. Please stop freezing accounts without notifying me first.
Android
Feb 22, 2023
when I go to make an account it says my birthday isn't a valid date
Android
Feb 25, 2023
ABOSOLUTLY be ware when signing up for this card account since I just got locked out of my entire checking and savings and can't contact customer support because they are closed 😒 smh 100% of all my families money is here and we are supposed to pay out $1600 rent tomorrow morning WTFFFF
Android
Feb 27, 2023
Every other time I sign in it says that there's an error and I end up having to change my password. This use to happen maybe once every other month or so. Now it's happening every other day. And it's getting old. And ridiculous. Especially since I've had the card for 2 years and app just about that long. Please fix this.
Android
Mar 2, 2023
This app is a trick app. It will never let u get to your account, an then when u call them, not professional at all.im closing this account soon
Android
Mar 2, 2023
why I can't use my debit card to purchase online
Android
Mar 2, 2023
slow on delivering a replacement card can't access finds until card comes in so I totally just got screwed
CARD.com Premium Banking - Product Description
CARD Premium Bank Account by MetaBank® offers all the premium banking features:
1.	Get paid up to 2 days faster with QuickPay**
2.	Optional overdraft protection***
3.	Optional savings account with round ups ****
4.	Funds are FDIC insured through MetaBank *****
5.	Over 32,000 fee-free MoneyPass® ATMs 
6.	No minimum balance. No Credit Check. 

7.	Compatible with Apple Pay®, Google Pay®, Venmo®, CashApp® and more



Plus, over 12,000 card designs for your debit card. All for $0 Monthly Fee*.



The Card Premium Bank Account is a checking account established by, and the Premium Visa Debit card is issued by MetaBank, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc, and can be used everywhere Visa debit cards are accepted.



1*. While this specific feature is available for free, certain other transaction fees and costs, terms, and conditions are associated with the use of this Account. See the Accountholder Agreement for more details.
2**. Faster access to funds is based on a comparison of traditional banking policies and deposit of paper checks from employers and government agencies versus deposits made electronically. Direct Deposit and earlier availability of funds are subject to payer's support of the feature and timing of payer's funding.
3***. Overdraft Protection ("ODP") is an optional service made available to eligible CARD Premium Bank Account by MetaBank Customers. Once you enroll and meet the eligibility requirements, you will be charged $15.00 for each transaction that overdraws your account by more than $10.00, up to a maximum of four (4) fees per calendar month. To avoid that fee, you have twenty-four (24) hours from the time of the first transaction that creates the overdraft to bring your Account back to a zero ($0.00) or a positive balance. Transactions subject to an overdraft fee are signature and PIN purchase transactions. ATM transactions and ACH Debit transactions are not eligible for coverage. Any negative balance must be repaid within thirty (30) days. Whether we authorize an overdraft is discretionary, and we reserve the right not to pay. For example, we typically will not pay overdrafts if you fail to meet the eligibility requirements for this service or you attempt too many transactions or transactions that create too large of an overdraft. Contact Customer Service at (844) 227-3602 or log in to your Online Account Center for additional terms and conditions that apply, including initial and ongoing eligibility requirements for the service. This service may be expensive, so we encourage you to research alternatives before enrolling. Once enrolled, you may opt-out at any time; however, you are responsible to repay any overdrawn amounts on your account even if you opt-out of the service.
4****. The Savings Account linked to your CARD Premium Bank Account by MetaBank is established by MetaBank, N.A., Member FDIC. Interest is calculated on the Daily Balance of the Savings Account and is paid quarterly. The interest rate paid on the entire balance will be 0.0499% with an annual percentage yield (APY) of .05%. The interest rate and APY may change. The APY was accurate as of 08/17/2020. The minimum balance required to open the Savings Account is $10. The minimum daily balance required to obtain the advertised APY is $10. You must receive one (1) payroll or government benefits direct deposit to be eligible to open a Savings Account. Savings Account funds are withdrawn through the Premium Bank Account and transaction fees could reduce the interest earned on the Savings Account. Funds on deposit are FDIC-insured through MetaBank, N.A., Member FDIC. For purposes of FDIC coverage limit, all funds held on deposit by the accountholder at MetaBank will be aggregated up to the coverage limit, currently $250,000.00.
5*****. Funds are FDIC insured, subject to applicable limitations and restrictions, when we receive the funds deposited to your account.
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