57
poor

Careem - Rides, Food, Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Careem? Unlock additional insights
Android unitQ Score
Android User Feedback
77%
Android
1185 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
352 Reports
User Feedback
23%
iOS
352 Reports
77%
Android
1185 Reports
Careem - Rides, Food, Delivery - Latest Quality Issues
Android
Mar 5, 2023
Carem Plus Horrible Customer Services ...very poor Shopping & after Sale Support options
iOS
Mar 5, 2023
Wrong fare
When booked, fare was less on website and at drop off point, fare increased. Not recommended
Android
Mar 5, 2023
Seriously Too bad Experience with their Charges,Their system error charges us.For their mistake we have to pay.
Android
Mar 5, 2023
Driver asked more money and said lounge my complain doesn't matter
Android
Mar 5, 2023
The worest application ever , you have no control on the drivers , they are not reaching in time or answer the phone Do your profit be taken from trips cancellation !!! I will ensure not to use this application and will convey this to all my friends/ followers
Android
Mar 5, 2023
The app has stopped working for me and it says careem isn't available here. I am in Qatar and it was working here untill the previous update. Not sure what went wrong as i really like the app and it's budget pricing. Please fix it as soon as possible.
Android
Mar 5, 2023
I don't know why I can't use careem app since February. It's not working.
Android
Mar 5, 2023
Careem changed the option, and now anyone can cancel the ride anytime... very bad decision. Booked a ride for airport, after 15 minutes, when The Captain finally arrived, he made a deal with another person at the start of my street and ran away, cancelling my booking. So this app is no longer Trustworthy
Android
Mar 5, 2023
No rides in Pakistan specially in Islamabad, Rawalpindi.The bonus given by careem to drivers can never be achieved as there are no rides.Careem should give bonus on 500,1k,2k,3k,4k,5k Rs not on total no of rides.Careem deduct 15% plus government taxes which in total are 20%.INDRIVE deduct 10%.Still You have time to revise business strategy to come back in Pakistani market and compete.I work with careem but passenger feedback about Careem is very bad say you charge more,hidden charges,cancel fee.
Careem - Rides, Food, Delivery - Product Description
Step into a world where you can get everyday needs done on one app! Book a ride, order food from restaurants or groceries from shops and  recharge your mobile balance all with online payments.

With one single login, you can discover all your local services all in one place, giving you more time to focus on the things that matter most. And there’s more! Explore our loyalty program Careem Rewards, a world of discounts on rides and food, as well as offers from partners, donations to charities and more. Wondering about points? Earn them simply by using the services you need.

Here’s a sneak peek of all the services waiting for you *

Car 
Book a ride now or schedule a pick up for later with affordable and comfortable car types - including city-to-city*, local taxi service* bus and bike options*. No need to worry about car rental, we’ll get you to where you need to be, hassle free!

Food
Order food to your door from over a thousand restaurants and track your delivery in real time. Choose from neighborhood bests, international hits and more. You can now easily access your Careem NOW delivery app in the Careem Super App, too.   

Shops
All out of eggs and milk every weekend? Need a Panadol for a headache right now? In a few taps, shop your daily essentials, health and personal care items and specialty items from a variety of places. 

Delivery
Whether documents, a parcel delivery for a loved one or items from a shop of your choice, get it picked up or purchased and delivered on demand with our courier service. Tell us what you need collected, where from and we’re on it right away.

Careem Pay
A unified, safe and secure online payment system for all Careem services that also lets you make other frequent payments!

At Careem, we care about your everyday needs, so we’ve brought together essential, everyday services in one place, easy to reach at one tap.  They’re tailored to your local needs, so you’ll be able to get right to the services that are important to you.  In the end, you can get back to doing what you care most about in life, leaving the daily tasks to us.

* service availability varies per location
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