52
poor

Deliveroo: Food delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
11 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Deliveroo? Unlock additional insights
Android unitQ Score
Android User Feedback
61%
Android
1128 Reports
iOS unitQ Score
iOS User Feedback
39%
iOS
726 Reports
User Feedback
39%
iOS
726 Reports
61%
Android
1128 Reports
Deliveroo: Food delivery - Latest Quality Issues
Android
Mar 5, 2023
Arrived cold moreover lacked a sandwich from 8, 50 € that after verification I had also paid. I tried to call support but of course no one answers. Moral of the fairytale dinner ruined, I spent more than I should and moreover zero assistance.
Android
Mar 5, 2023
Not very happy with selection of restaurants I can order from. I can order from my town center but I am limited to what I can get. I can order from a place in town what is a further distance to other restaurants I like in my town what I don't have no option for? Also last time I was in town there was so many deliveryroo drivers sitting around doing nowt so you losing out on money cause of this issue. If you can deliver from more or less center of town there is no issue to delivery other places.
Android
Mar 5, 2023
You order from the deliveroo app, when the restaurant doesn't deliver your order it's my fault because I ordered from a restaurant which delivers itself.
Android
Mar 5, 2023
I have not been discounted on the code I entered
Android
Mar 5, 2023
65€ ordered at Burger King, no drink, no fries and only 14th refunded, forgot this app!!!
Android
Mar 5, 2023
Lack of hygiene and does not deliver and 9am and refuses any refund when orders are thieves
Android
Mar 5, 2023
Driver didn't attempt delivery. Even though the app said he did.
Android
Mar 5, 2023
2 hours and did not arrive
Android
Mar 5, 2023
I just placed an order with the kfc app and deliveroo was bring my food. But my food never came. So I called customer services and they have me a refund which is good but the worst part was when I was told that the delivery man had come to my house but I was outside for about 30 minutes waiting and no one came and no one knocked on my door.
Deliveroo: Food delivery - Product Description
Whether you’re in the mood for an Indian feast, the family are craving a Chinese takeaway, or you’re keen for a late night kebab, Deliveroo will get the best food from top restaurants delivered to your door in no time.

Everything is on the menu. From nationally loved chains, such as KFC and Subway, to local favourites, we’ve got them all just waiting to be delivered to you hot and ready to eat. If you’ve run out of milk or eggs, you can also order that from one of our grocery partners.

You can search in your area by:
Your favourite cuisine, dish or restaurant brand
Dietary needs, fastest delivery time, top rated and more
Whether you need your food now or schedule it for later 
Skip the queue with our ‘pick it up’ option
The ‘offers’ section gives you access to top discounts

You’ll know exactly where your food is with our tracker where you can:
Track the progress of your food being made in real time
Be alerted when your rider is on the way and is close to you
Share your tracker with a group for larger orders

We are always offering exclusive offers in our offers tab also so make sure to download now!
Want to improve your unitQ Score by 20% within 30 days?
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