Quality degradation at Duo Mobile  
Users report higher volume of Quality Issues than usual
29
poor

Duo Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
84%
Android
215 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
40 Reports
User Feedback
16%
iOS
40 Reports
84%
Android
215 Reports
Duo Mobile - Latest Quality Issues
iOS
Mar 4, 2023
.
Why nobody reply to email I deleted account and still I can't login without code !!!!!!!!!!!!! Just i want explanation whyyyyyyyyyyyy??????
Android
Mar 4, 2023
I used to enjoy this app before because my accounts were safe. But lately, it sucks! I can't access my other social media accounts anymore because the codes that this app were generating are no longer working. 😤 I was forces to install it because it is a requirement of my company. But I'm no longer using it for my social media account..ever!!!
Android
Mar 4, 2023
Don't download it instagram account I changed the password and then asked for the code but did not accept the code and asked again when I turned off the verification from the application and the account does not come back
Android
Mar 4, 2023
Data not recovered
Android
Mar 4, 2023
I really enjoyed the simplicity of the app and it has been working very well since I started using it. My rating is not higher because I feel that for a MFA app it lacks the feature of blocking the app after being idle or when I receive a push to authentication. From a security perspective, this is a huge flaw. I hope this comment helps the development team tackling this issue. That's it, keep on the good work.
Android
Mar 4, 2023
App really sucks and I hate my university for making us use it. Mine would crash everytime I opened it for the day. Then half the time I would never get the push notifications. Just another unnecessary thing to keep track of in our world of technological "advances."
Android
Mar 4, 2023
Trying to find if security transferred from old phone.
Android
Mar 5, 2023
worst and extreamply pathetic app ever seen. it will increase your work by locking and not allowing you to login to your application. HIGHLY RECOMMANDED NOT TO INSTALL THE APP. IT IS FRAUD. CUSTOMER CVARE AND SUPPORT IS ONLY FOR NASME AND NOT GOING TO HELP YOU IN ANY Manner
Android
Mar 5, 2023
Can't connect UCSD with notice that W iFi or mobile data need to be connected even though both are connected.
Duo Mobile - Product Description
Duo Mobile works with Duo Security's two-factor authentication service to make logins more secure. The application generates passcodes for login and can receive push notifications for easy, one-tap authentication on your iPhone, iPad, or Apple Watch.

Additionally, you can use Duo Mobile to manage two-factor authentication for other application and web services that make use of passcodes.

Note: For Duo accounts, Duo Mobile needs to be activated and linked to your account before it will work. You will receive an activation link as part of Duo's enrollment process. You may add third-party accounts at any time.

License agreements for third-party Open Source libraries used in Duo Mobile can be found at https://www.duosecurity.com/legal/open-source-licenses.
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