Quality degradation at Flowbird parking  
Users report higher volume of Quality Issues than usual
29
poor

Flowbird parking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-19 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
50%
Android
113 Reports
iOS unitQ Score
iOS User Feedback
50%
iOS
113 Reports
User Feedback
50%
iOS
113 Reports
50%
Android
113 Reports
Flowbird parking - Latest Quality Issues
iOS
Mar 3, 2023
Convenience fee?
This is ridiculous, for a $.50 parking fee. The app charges you an extra $.30
Android
Mar 4, 2023
Log out every time
Android
Mar 4, 2023
Unreliable. I was charged 22€50 in a city without having taken a ticket. And no response from customer service.
iOS
Mar 4, 2023
Meters not working
This is the fourth time I try to use the meters in Dc on 18th street and California and they aren't working. It took my credit cards payment but didn't produce a receipt. Yesterday, there were 3 people in line after me who tried as well and same issue. Are you going to reimburse me for the parking tickets?
iOS
Mar 4, 2023
Horrible app
I am logged in and paid for parking with credentials saved. People don't realize there is an extra step to purchase. All of a sudden I need to log in again and it won't accept my credentials. No email to reset password even tho I received the email that I paid. No notification that time expired. Terrible app!
iOS
Mar 4, 2023
Cant park multiple
Forced to use this app which takes a fee for itself rather than paying a park employee. Standing around with a line with people spending more time using this app than a proper pay station or employee. Unable to park multiple cars in the same lot under one account or not marked clearly how. Old system worked way better, more funds kept in the city.
iOS
Mar 4, 2023
Way too complicated gave up after 15 minutes
This app is way too complicated, asking for codes and zones and still not working. Just pay at the machine. It is cheaper anyway.
Android
Mar 5, 2023
Useless app that almost never works.
iOS
Mar 5, 2023
No one 😡
Despite several reminders, I have never been able to obtain invoices corresponding to the amounts debited, and this, since the start. PayByPhone worked so much better!
Flowbird parking - Product Description
Parking convenience is at your fingertips with the flowbird app.  Pay for parking on your mobile device, get notified before your time runs out, and extend your time without visiting a parking meter (note that time extension rules vary location by location).
Key features of the app include:
 • Mobile Payments via smart phone or web
 • Offstreet garages reservation
 • Parking Pressure display (for select locations)
 • Find my car (for those of us who forget where they parked)
 • Touch ID

Registration for flowbird is free: just create your account via the app. Once you’ve created an account, you can park and pay for parking in any location that utilizes the flowbird app.  Caution: flowbird is not available everywhere, please consult the list of eligible locations on our website.
How to Use the App:
    • Create an account 
    • Choose the vehicle license plate
    • Select your location on the map
    • Use the dial to choose how long you want to park 
    • Confirm your payment

Payment with flowbird is ultra secure.  Your data is protected and our process is certified via 3rd party audit against Payment Card Industry Data Security Standards.                                                                                                                                                                           Find more information about our parking services on flowbirdapp.com or feel free to contact us at [email protected]
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