52
poor
AE + Aerie | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-24 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
58%
Android
69 Reports
69 Reports
iOS unitQ Score
iOS User Feedback
42%
iOS
49 Reports
49 Reports
User Feedback
42%
iOS
49 Reports
49 Reports
58%
Android
69 Reports
69 Reports
AE + Aerie - Latest Quality Issues
iOS
Feb 26, 2023
App not working
I have used this app for a very long time. Just recently the app has been telling me I need to connect to wifi and I have no network when i clearly do and other apps are working just fine. I end up having to uninstall and reinstall and it works one time till I leave the app and it does it all over again.
Android
Feb 28, 2023
Only a handful of the items let you click on them without an error message popping up. Fine if you're making a wish list, but don't plan on actually buying anything
Android
Mar 2, 2023
Garbage checkout system
Android
Mar 2, 2023
App doesn't open, shows error then goes to blank screen. So disappointing. Used ti work great till the update
Android
Mar 2, 2023
Check out process needs work. Buttons don't work sometimes. I wish they also provided a notification for when out of stock items came back in stock. Otherwise I like the app.
Android
Mar 3, 2023
App loads maybe once every 20 attempts. Either I get an "oops!" Error or just a white screen. Uninstall, try again, same thing. Useless.
iOS
Mar 3, 2023
Prices changes once items in your cart
Sneaky.. prices change all the time they tend to go back up once an item is in your cart.
iOS
Mar 4, 2023
Price check scanner gone
This new update (as of 3/4/23) got rid of the price check scanner. Now I can't check if what I want is more cheaper than what's being offered in store.
Android
Mar 5, 2023
Commonly doesn't work... I'll open the app to browse and it won't load and says something is wrong, all the time. Then I try to go to the website and it force opens the app which doesn't work. Guess I won't shop here.
AE + Aerie - Product Description
• Link your Real Rewards account to earn points toward fast, flexible rewards while you shop! • Shop now and pay later in four interest-free installments with Afterpay. • ShopRunner members get free 2-day shipping and returns on orders $50 or more • Buy online and pick up In-Store or Curbside! Choose “Free Store Pickup” at checkout. Available at select stores. • Shopping from outside the U.S.? You can now select the Canadian or international version of the app in App Settings to see pricing, sales, and promotions tailored to your location! Plus, Canadian customers can translate the app into French. • Love it so much that you just CAN'T WAIT? See whether an item is in stock at an AE or Aerie store near you • Use Favorites to save the styles you love in one place. Shop them later or share with friends and fam! • Snap & Scan uses your phone's camera to scan barcodes in stores and to show you styles similar to anything you see and love with the snap of a picture! • Find tons of #OOTD inspo, trends and more under the Inspiration tab • Get instant notifications about sales and other awesome events • Use Voice Search to find exactly what you’re looking for • Tune in to our in-store AE + Aerie playlists, curated just for you! • Get up close and personal with our latest styles thanks to full-screen photos • Use Siri Shortcuts to check an order status or access your AEO Connected® account
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