Quality degradation at GoToWebinar  
Users report higher volume of Quality Issues than usual
88
good

GoToWebinar | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Business
Work at LogMeIn, Inc.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at LogMeIn, Inc.? Unlock additional insights
Android unitQ Score
Android User Feedback
95%
Android
283 Reports
iOS unitQ Score
iOS User Feedback
5%
iOS
15 Reports
User Feedback
5%
iOS
15 Reports
95%
Android
283 Reports
GoToWebinar - Latest Quality Issues
Android
Feb 22, 2023
The app 9 times out of 10 does not work and locks the smartphone. Also as soon as it closes, the phone restarts.
Android
Feb 22, 2023
The only problem I have is using my phone I cannot I cannot speak.
Android
Feb 22, 2023
Already installed but insists i install to join. Then app store download says its alreadt installed, with no live button to contiue! Whats up with the new version app?
Android
Feb 23, 2023
Wasting time no function
Android
Feb 23, 2023
The app doesn't permit users to connect to the audio stream without allowing microphone access. What the hell?!?! 😡😤🤬
iOS
Feb 28, 2023
Utter Dross
iPhone iPad laptop, couldn't get the platform to launch at all… full signal, 4G, also tried Wi-Fi but at download it just hung…stuck to Google, Zoom or Teams !!!
Android
Mar 2, 2023
Bug in the app
Android
Mar 3, 2023
Unable to connect via bluetooth headset. Rest all features are good
Android
Mar 5, 2023
App uses each time speakers instead of airpods Not chance at all to switch to my airpods, i restarted several times already all apps but this one doesn't recognize. This makes this app unusable
GoToWebinar - Product Description
Being away from your computer doesn’t mean you have to miss out on online events. The free GoToWebinar mobile app lets you not only see and hear webinars, but take part in them as well. No matter where you are, you can ask questions, take part in polls and more. If you’re running the webinar, you can present directly from your iPad, share your iPad’s webcam and chat with other event staff.

FEATURES

For Attendees
Attend and participate in online events while you’re on the move.
   •  Join easily by tapping the online event link in an invite email or your calendar.
   •  Use a single tap to dial in to the phone conference or connect to audio using WiFi or 4G/3G.
   •  View the event speaker’s slide presentations up close.
   •  Participate in polls, raise your hand and ask the event speaker a question.
   •  View up to 6 webcams on any iOS device. 

For Organizers
In addition to the above, as an organizer you can
   • Schedule Webinars
   • View previously scheduled Webinars
   • View the number of registrants for an upcoming Webinar
   • Share a Webinar registration link via email, SMS, twitter, facebook and more.

For Panelists
In addition to the above, as a panelist you can use your iPad to
   • Share your webcam
   • Share a document from your favorite cloud storage app
   • Chat with other panelists and organizers

HOW TO JOIN AN EVENT
There is no purchase necessary to attend a GoToWebinar event. Two easy ways to join:
   • Tap an event link in the invite email or your calendar.
   • Tap the GoToWebinar icon after you download the app and enter the session ID.
NOTE: Presenter controls can be passed to anyone in the event if they have content to share. If you’re using an iPad, you can access and present content stored on cloud services.

AUDIO
   • Upon joining an event, you will automatically connect to audio through your Internet connection (WiFi or 4G/3G).
   • For the best audio experience, plug a headset into your iPhone, iPad or iPod Touch.
   • If you prefer to dial in over your phone line, you can do that with a single tap after joining the event. 
   • If you are attending the event in person, easily disconnect from audio any time so you can continue to participate in polls and see the speaker’s presentation up close.
NOTE: Due to network constraints, iPhone users on the Verizon network will be unable to join the event and dial in over the phone at the same time.

VIDEO CONFERENCING
If additional presenters are using webcams, you will automatically see them upon joining the event. 
   • GoToWebinar presenters can turn on webcams by tapping the webcam icon then the Share My Webcam button.
   • While it is possible to stream video over a 4G/3G connection, WiFi is recommended to avoid charges with your network carrier.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners