fair

Grab Superapp | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

0 Points Past 7 Days

Category: Travel

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

93%

Android
9624 Reports

iOS unitQ Score

iOS User Feedback

iOS
678 Reports

User Feedback

iOS
678 Reports

93%

Android
9624 Reports

Grab Superapp - Latest Quality Issues

Android

Mar 5, 2023

It doesn't make it easy, it's hard to get a morning grabcar even though it's already bright not dawn2, it can be half an hour and then you can't get it either. Another level.

Android

Mar 5, 2023

Is there a mistake The car has been deducting my money before it is called. How else do you want people to call a car, can't 💢💢 you put some grab around? It's been half an hour. Still no grab to take orders Fat don't want to make money ？

Android

Mar 6, 2023

Memory is still sufficient but can't be downloaded either. How come gt anyway?

Android

Mar 6, 2023

Why do i have to verify it with facebook? It is just a wasre of time. I need to consider my privacy. Actually, i really had a failure in using my GRAB because of this FB verification.

Android

Mar 6, 2023

There are times when finding a driver is very difficult and expensive

Android

Mar 6, 2023

Severe pick-up location moved to move by yourself, even though the address of the sdh house in the save, made the fare so up, the reason for the address was far from the blue dot fare in the driver's ride.

Android

Mar 6, 2023

The driver to chat a lot if you pick up like it for a long time and sometimes like to stop by the gas first even though you should have prepared it, this is also if there is a tire problem gk have been checked udh laah disappointed that the big company class is not changed its sop

Android

Mar 6, 2023

Kenapa lah grab lambat sgt nak accept pick up customer hm . Kadang kadang nak turun kerja tepat waktu pun jadi lambat . Memang hari hari dah lambat turun kerja .

Android

Mar 6, 2023

Dont force drivers to take a ride. They keep cancelling if they dont want to drive there. Passengers are victims of your stupidity. Show them destination, let them pick only if they willing to drive there.

Grab Superapp - Product Description

Grab is Southeast Asia’s leading superapp. We offer essential everyday services to over 670 million people across Singapore, Indonesia, Malaysia, Thailand, Philippines, Vietnam, Cambodia, and Myanmar. These essential services consist of Deliveries (food, groceries, packages), Mobility (4-wheel, 3-wheel, 2-wheel), Financial Services (lending, insurance, cashless payments and wealth management), Enterprise and Others. It’s our mission to drive Southeast Asia forward by creating economic empowerment for everyone in the region.


Food delivery for any craving
GrabFood: Order from your favourite restaurant and get meals delivered to your doorstep

Wide range and convenient grocery delivery
GrabMart: Wide variety of groceries and handpicked fresh produce delivered from store to door within an hour or at a scheduled time

Book a ride for any occasion and budget
Choose from a variety of transport modes, from motorbikes to cars to even buses

Secure and seamless cashless payments
GrabPay: A safe and secure mobile wallet where you can easily pay for Grab services and at local merchants 

Reliable on-demand package delivery
GrabExpress: Affordable, fast, and reliable courier service with insurance for your items

Rewards for using Grab
GrabRewards: Earn reward points for every dollar you spend and use them to redeem deals in the GrabRewards catalogue

Find out more about us at www.grab.com.
Grab offers the ability for users to receive personalised targeted advertising, offers and updates from Grab and its partners and communications/advertising from certain third party apps based on activity on your devices. Users may exercise opt-out choices under the Privacy and Consent Management sections within Settings within the app. For further details, you may refer to our Privacy Policy at www.grab.com/privacy.

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