50
poor

Grubhub: Local Food Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
69%
Android
740 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
332 Reports
User Feedback
31%
iOS
332 Reports
69%
Android
740 Reports
Grubhub: Local Food Delivery - Latest Quality Issues
Android
Mar 5, 2023
still on the pricey side on add on fees (generally anywhere from $1 to $5 each item), service fee, and then membership fee on top of having to tip the driver's (I try to tip well always but all the additional fees plus membership plus tip?) but still one of the better food delivery service apps I've used so far.
Android
Mar 5, 2023
Cant get the app to accept the right address
Android
Mar 5, 2023
grubhub is actually trash every order I receive I either end up missing an entire item or my delivery ends up being delayed. I recommend grubhub to no ome.
Android
Mar 5, 2023
Ordered my food and it took two hours to get to me and then I only got $15 off my next order but I have to spend 15 first. Then my card got randomly charged when I haven't even been on the app for two weeks and I tried to contact them about it and they did nothing to help.
Android
Mar 5, 2023
This used to be a good app. Now, I've had to wait more than two hours on the last two orders, and both were canceled. They don't have enough drivers. Don't waste your time
Android
Mar 5, 2023
overall good service. here n there comes late or another driver has to be assigned
Android
Mar 5, 2023
They constantly cancel orders after we've waited hours for delivery. They suck!!!
Android
Mar 6, 2023
I would not recommend Grubhub at all! It is an overpriced version of Doordash with nowhere near the variety of restaurants, or at least that's the case in our area! Before you say, do you live somewhere where you have limited restaurants? The answer is no, we have many and Doordash handles all of them. Grubhub only handles BK, Speedway, and a Bob Evans in the town 15-18 minutes away. You charge astronomical delivery fees, "service fees" etc. Do better because currently you stink! Never again!
Android
Mar 6, 2023
The so called free fee....doesn't exist
Grubhub: Local Food Delivery - Product Description
With the largest selection of restaurants, Grubhub delivers your favorite foods to your door.
Order with the Grubhub app and get the restaurants you love delivered in a few taps.
Feel like getting out for a bit? Great! We also offer pickup for takeout orders.
Whether it’s your favorite local spot, a restaurant with a little more fame, or a new place to try while traveling, Grubhub’s got the eats you’re looking for.
Join Grubhub+ and get unlimited free delivery from restaurants nearby, exclusive rewards, access to our Elite Care team and much more!
Plus, Grubhub will match any donations Grubhub+ members make to No Kid Hungry, so you can double your community impact.
Try Grubhub+ free. After that, it’s $9.99/month.
Wondering what your next meal will be? Each Grubhub city has different restaurants that you know and love. Arby’s, Buffalo Wild Wings, Cinnabon, Denny’s, KFC, McDonalds (NYC only), Pizza Hut, Potbelly, Taco Bell &      more are just a tap away.
Here’s a little taste of the foods, local flavor and cuisines you should be excited about: burgers, donuts, pizza, sushi, pho, wings, Italian, Korean, Vietnamese, Chinese, Greek, vegan, vegetarian & more!
Order takeout or delivery and get exclusive Grubhub deals. Download today!
What Grubhub offers:
THE MOST RESTAURANTS
- Grubhub offers the largest selection of restaurants in the nation!
- Whether it’s Chinese, Greek, Italian or any other food type you’re craving, it’s covered.
- With exclusive local restaurant partners like Taco Bell & McDonalds, you’ll find that mom & pop shop AND the national spot you love.
EASY TAKEOUT ORDERS
- When you order using the iOS app, you’ll avoid the hassle of over-the-phone mistakes.
- You can also count on Grubhub’s 24/7 customer support.
REAL-TIME ORDER TRACKING
- Grubhub offers real-time order tracking so you know exactly when to dash to the door for your delicious meal.
MULTIPLE ORDERING OPTIONS
- The Grubhub app provides lots of great features.
- Order now or preorder your next meal.
- Re-order your favorite meals with a tap.
- Order takeout and pick up your meal to save time & money.
- Pay through a variety of options including Apple Pay, Venmo & Grubhub gift cards.
DEALS AND SPECIALS
- Gain access to exclusive benefits only available through Grubhub+
QUALITY RATINGS AND REVIEWS
- Grubhub has lots & lots of restaurant ratings and reviews, so you can count on getting the best food in your area.
- Review the restaurants & menus you try to help other Grubhub customers.
Order the eats you love from local restaurants near you. Download Grubhub now!
GRUBHUB IS AVAILABLE FOR ANYONE IN THE UNITED STATES!
Ready to start ordering with Grubhub? Great! Here’s what to do next:
• Download the app
• Sign in or set up your account (you can even use Facebook)
• Choose from your favorite restaurants or try something new
• Pick your perfect meal
We suggest you post up with your mates & order your next food delivery in some of these Grubhub cities:
Albany, Atlanta, Austin, Baltimore, Boston, Bridgeport, Chicago, Dallas, Denver, Hartford, Houston, Las Vegas, Los Angeles, Miami, Minneapolis, Nashville, New York City, Orlando, Philadelphia, Phoenix, Pittsburgh, Portland, San Diego, San Francisco, San Jose, Seattle, St. Louis, Sacramento, Tampa, Washington DC
Just in case you needed a few more reasons to get into Grubhub, here are some rave reviews:
• “I love that I can order food while laying on the couch. Grubhub strikes again!!” - @DrFlunkenstein
• “Thank god for @Grubhub. The delivery guy and I are going to be the best of friends” - @beatz6
• “Just when I thought I was ready to be an adult and cook, Grubhub” - @kima_jones
• “@Grubhub is becoming VERY familiar with my food preferences. I love this app!” - @madelinedenise
Free delivery terms: Must be a first-time Grubhub diner; offer limited to one use per diner. Order must be $15.00, before tax, tip and fees. Discount is capped at $5.00 off your order. Valid for Delivery orders only.
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